The housekeeping staff, especially Ikramullah, went above and beyond in their duties. Excellent attitude and service. Front desk manager Syed Hassan was very helpful.

Nothing to fault.

The hotel is conveniently located near the market, making it easy to access shops and restaurants. The rooms are clean and well-maintained, with comfortable beds and modern bathrooms. The staff is friendly and professional, providing excellent service to ensure a pleasant stay. The complimentary breakfast offers a variety of delicious options, and the view from the rooms is spectacular. Additionally, the hotel provides free Wi-Fi and ample parking for guests.

One negative aspect is that some guests have mentioned rude behavior from certain front desk staff members.

We recently stayed at a 4-star hotel in Abbottabad and had a wonderful experience. The staff was incredibly helpful and friendly, especially the gentleman who assisted with our luggage. The location of this hotel is perfect, as it is situated near the market and is easily accessible. The room was clean and well-maintained, with all the necessary amenities such as air conditioning, ironing facilities, and a mini-bar. We also appreciated the room service and laundry services available here. The staff truly went above and beyond to ensure our comfort and satisfaction.

The room could use some renovation as it looked a bit worn-out. However, despite this minor drawback, we would highly recommend this hotel to anyone visiting Abbottabad.

The room was comfortable and well-maintained. The housekeeping staff ensured that it was clean and tidy throughout our stay. We had a peaceful and relaxing experience at One Abbottabad. I would recommend this hotel.

Housekeeping manager Ikramullah was attentive and went above and beyond for my needs during my continuous stay. Front desk manager Syed Hassan was helpful and had a great attitude. Comfortable room and good facilities.

the hotel's location was ideal for exploring the city, with easy access to public transportation and nearby attractions. the rooms were well-equipped with modern amenities and offered impressive city views.

While I had a pleasant stay overall, there were a few things that could have been improved. some of the toiletries supplied in the room were already used, which was not up to my expectations.