I was pleasantly surprised by my recent stay at a hotel in Santiago. The pool was excellent, providing a refreshing escape from the heat. The receptionist at the second reception area provided outstanding support, making me feel welcomed and taken care of. The cleaning crew did an outstanding job in maintaining the cleanliness and tidiness of the hotel.

Convenient location by highway, pleasant surprise of a pool, good breakfasts, solid WiFi, close to hypermarket and strip mall.

Everything was fantastic.

our recent stay in santiago was fantastic, and our exploration of the coast was made even better thanks to galeria. the comfy bed, good ac, and helpful staff exceeded our expectations. the restaurant in the hotel was excellent, and the clean swimming pool was a great addition. overall, a wonderful experience.

No refrigerator in the suite.

This hotel is located on the main street, making it convenient for travelers arriving by bus. The rooms are spacious and very clean, with comfortable beds and nice linens. The staff is friendly and attentive, providing excellent service. The breakfast selection is great, and the prices are reasonable.

The communication between the receptionists and the restaurant staff needs improvement.

Conveniently located on a main road, with clean and comfortable rooms. Friendly and welcoming staff. Great dining options with both dinner and breakfast available. Quick check-in process. Nice pool and common areas.

The staff was friendly and welcoming, always with a smile. We appreciated the clean and comfortable rooms, and the location was perfect for our stop in Santiago. The restaurant exceeded our expectations with delicious meals. Despite a few small inconveniences, overall I would highly recommend this hotel.

Convenient location near highway, amazing pool fun for the whole fam, big hypermarket nearby, great beds, friendly staff.

The location of the hotel was really convenient for us as adventure travelers. It was close to a truck station of Coca Cola and near the central bus station. There were also bus stops nearby, making it easy for us to explore the city. The room we stayed in was clean and the bed was comfy. The bathroom was also well-maintained. The hotel provided good service and the staff were friendly. We enjoyed the breakfast, which included a variety of dishes. The hotel also had a pool, which was a nice bonus.

We had a great stay at Galeria! The pool was excellent and the receptionist at the number 2 reception area provided outstanding support. The cleaning crew was also outstanding. The location was very convenient for travelers like us, as it was situated by the highway. The pool was a pleasant surprise and a lot of fun for the whole family. There was even a big hypermarket nearby, making shopping easy.

Can't fault the property in any way. 👍

Spacious rooms, comfortable bed, hot water, close to bus station, variety of dinner choices.

Can't think of anything.

Our family had a fantastic time at Hotel Galeria, thanks to their incredible tour organizing services. The staff went above and beyond to recommend and arrange family-friendly outings, such as the exciting Santiago City Tour and the thrilling Adventure Park visit. These tours provided us with unforgettable memories and a deeper understanding of the local culture. The hotel's attention to detail and personalized recommendations truly made our family stay memorable.

My children wanted more interactive activities for kids.

The value for money at Galeria was excellent, with spacious and comfortable rooms. The location was convenient, especially for bus travelers, and the staff were friendly and welcoming.

Breakfast choices could be improved, with a faster and more efficient service.

The room door key failed every time after one use, which meant we had to make the 500m walk back to reception multiple times a day. It was quite inconvenient, especially for someone with walking difficulties. However, despite this issue, the hotel had a great pool which was a pleasant surprise. The pool was fun for the whole family and provided a refreshing break. Additionally, there was a big hypermarket conveniently located nearby, making shopping easy. The hotel's breakfast itself was very good, with excellent coffee. Although there were some hiccups with the service, the breakfast was still enjoyable.

the staff at the front desk were very friendly and welcoming to us. the location was ideal for us, right off the highway and easy to find. the pool area was well-kept and looked like a great spot to relax.

The elevator was a bit run-down and shaky. the parking situation was confusing and not well-marked.

We stayed at Galeria for one night while on a bus trip. The hotel's location right by the highway was perfect for our needs. The highlight was definitely the pool, which was a pleasant surprise and great for the whole family. We also loved having a big hypermarket conveniently nearby.