I was impressed by the warm welcome and exceptional service provided by the family-operated hotel. The staff spoke fluent English and assisted us with our travel plans, even helping us make arrangements with travel agencies. The room was spacious and comfortable, offering great value for the price. I appreciated the complimentary tea and the 24-hour service at the reception. Additionally, the option to book breakfast, even for early mornings, was convenient. I felt secure leaving my luggage at the hotel while we went on a 4-day trip. Our initial plan of staying for only one night turned into a 7-day stay due to the delightful experience we had. Thank you, Fernando and your family, for making our stay memorable.

One drawback was the difficulty in finding the hotel as it was located down an alley without any noticeable signage. The address was also small and hard to spot.

We stayed at a family-operated hotel with attentive staff who spoke great English. the room was comfortable and spacious, with plenty of blankets and towels provided. the free tea available at the reception was a bonus, and the location was perfect for easy access to nearby attractions and the airport.

The hot water in the shower could be unpredictable, and at times it was difficult to get it to reach optimal temperature. the TV required intervention from the staff to connect to the Wifi, and it took a couple of requests to get it to work.

This hotel offers great value for money. The rooms are spacious and comfortable, with all the basic amenities you need. The staff is friendly and helpful, always ready to assist with any requests. The location is convenient, especially if you're arriving by bus, as the hotel is close to the bus station. Additionally, there is complimentary tea available at the reception, which is a nice touch.

Security could be improved.

Family-run, English-speaking, helpful staff. Comfortable, spacious rooms with ample amenities. Convenient location near bus station. Warm showers upon request. Highly recommended!

The hotel is conveniently located close to the bus station, making it easy to reach. The rooms are clean and spacious, with comfortable beds and ample storage space. The bathroom is well-maintained and provides hot water. The staff is friendly and helpful, offering assistance with travel plans and providing a 24-hour service. Complimentary tea is available at the reception. Despite being a bit far from the city center, taxis are readily available for a quick and affordable ride.

It can get quite noisy in the evenings, which may disrupt your sleep.