The location was great, very close to the main square and attractions. the breakfast had a good variety of fruits and warm food changing daily. the staff was generally helpful and friendly.

The room was not properly cleaned, there were hairs on the bed and in the bathroom. the heating in the room was not working properly, and the room was very cold at night.

The design of the hotel is unique and pleasant to look at. The location is just a short walk away from the main squares of Cusco, making it convenient yet quiet. The staff, particularly Yonatan, was extremely helpful and professional. The hot water kettle in the room was a nice touch, especially for those adjusting to the high altitudes. I highly recommend this property for anyone visiting.

The hotel is conveniently located close to the main square, making it easy to explore the historical center of the city. Guests can visit nearby restaurants and shops within walking distance.

The wifi is only available in the lobby and not in the rooms.

The staff were friendly and helpful, offering assistance with organizing tours and providing useful information about the area. The rooms were comfortable and well-maintained, with spacious beds that ensured a good night's sleep. I particularly appreciated the Italian shower design in the bathrooms, adding a touch of luxury to my stay. Additionally, the breakfast included a variety of fresh fruits, which was a delightful and refreshing start to each day.

My experience at this hotel was great and I have no complaints.