We had an amazing stay at a hotel near Robinson mall. The staff was helpful and friendly, the food was delicious, and the breakfast buffet was included. The transportation service to the airport was convenient and the hotel helped set up Wi-Fi on our devices. We enjoyed our time at Pan Pacific and would highly recommend it.

Was all great.

I had a wonderful stay at a hotel in Manila. The strategic location allowed me to explore Intramuros and enjoy walks along the sea-side. The staff was very kind and accommodating, from the bar tenders to the receptionists. The room was comfortable and spacious enough for my family. The pool and gym areas provided privacy and comfort. I would highly recommend this hotel.

During my stay at Sheraton Manila Bay, I had an amazing experience. The staff went above and beyond to ensure my comfort and satisfaction. They even provided a nurse when I had a minor injury from a car accident. The location was perfect, with a 7/11 right across the street and a mall nearby. The beds were incredibly comfortable, allowing for a great night's sleep. The breakfast was decent and the Pacific Lounge was an excellent place for business meetings. I highly recommend this hotel.

The value for money at this hotel was excellent, and the room was top-notch - comfortable, spacious, and well-maintained. The location was convenient and the staff treated us with exceptional professionalism and friendliness throughout our stay.

The breakfast selection could have been improved with more variety and options.

The hotel staff was excellent, spacious and clean rooms, great breakfast buffet, convenient location.

Couldn't stay longer.

I had a fantastic stay at this hotel. The staff was very professional and friendly, always going above and beyond to assist with any requests. The hotel facilities were excellent, providing everything I needed for a comfortable stay. The cleanliness of the rooms was top-notch, with lovely soft linens that were changed daily. The hotel is conveniently located near a big shopping mall, making it easy to explore and shop. The breakfast buffet was excellent, offering a wide variety of delicious options. the best aspect of this hotel was the amazing staff and the excellent facilities.

All was good.

This hotel is conveniently located next to a large shopping mall, so you can easily shop or dine nearby. It is also close to the US Embassy, making it a convenient choice for those who need to visit the embassy. Additionally, the hotel is situated close to the shoreline, offering beautiful views. The rooms are spacious and clean, with comfortable beds and outstanding pillows. The staff provides exceptional service, being polite, efficient, and well-trained. The breakfast buffet on the 21st floor offers a wide variety of food, including unique dishes like Salmon Wellington. The hotel also has a swimming pool on the 7th floor, providing a great place to relax and enjoy.

The hotel's location may not be ideal for those looking to be in the heart of the city.

The staff really made us feel welcomed and went above and beyond to ensure a memorable stay. The room was spacious and clean, with a comfortable bed and pillows that made us feel right at home. We also loved the amenities, especially the relaxing tub with scented salts and a TV to enjoy while soaking. The strong water pressure in the shower was a heavenly touch.

While the overall experience was fantastic, there were a few minor downsides. The hotel interior is starting to show its age, with carpets and furniture that could use some renovations.

We had a fantastic stay at this hotel. Firstly, the staff went above and beyond to make us feel welcome and comfortable throughout our entire stay. The cleanliness of the hotel was impeccable, from the lobby to our cozy executive room. The hotel facilities were top-notch, with a relaxing pool area and a restaurant on the top floor that offered stunning panoramic views of the bay area. The location of the hotel was perfect - it was very close to the Robinson shopping mall and within walking distance of many restaurants and attractions in Malate/Ermita. We also appreciated the easy access to transportation options and the convenience of having a small cafe area nearby.

Nothing not to love. Everything about our stay at this hotel exceeded our expectations and left us with no complaints.

The staff at the reservations hotline, especially Ms. Suzy, were very warm and welcoming when I made my reservation. They were informative and attentive to my needs. the customer service was excellent.

Conveniently located near shopping mall and restaurants. Friendly and helpful staff. Clean and spacious rooms with comfortable beds. Variety of breakfast options available. Great overall service.

We had an amazing stay at this hotel. The staff went above and beyond to make us feel special, with small touches like welcome drinks and snacks. The cleanliness of the hotel was outstanding, and the facilities, especially the new bathroom and cozy executive room, added to our comfort. The buffet breakfast offered a delicious variety of continental and Asian dishes, and the panoramic view of the bay area from the top-floor restaurant was breathtaking. The location, super close to the US embassy and the outside smoking area, was convenient for us.

There was nothing we didn't like.

Clean rooms, helpful staff, convenient location near shopping center, family-friendly with spacious rooms and pool.

Despite the drawbacks, the breakfast at the hotel was enjoyable. There was a good variety of food options to choose from, ensuring that everyone could find something they liked. The location of the hotel was also a positive. It was conveniently located near many tourist sites, including Rizal Park and Intramuros. Being able to easily explore these landmarks was a definite advantage.

The internet connection at the hotel was extremely frustrating. When I arrived after a long trip, I was in desperate need of Wi-Fi to prepare for a meeting, but there was no internet anywhere in the hotel.

As a solo traveler, I found the strategic location of the hotel to be ideal for exploring Manila. The hotel is close to Intramuros and the sea-side walking area, allowing me to easily visit popular attractions. The staff at Sheraton Manila Bay were incredibly kind and accommodating throughout my stay. From the friendly bar tenders to the helpful receptionists, everyone made me feel welcome. Special mention to the room butlers, Jaymar and Migs, who went above and beyond to make my stay unforgettable. The clean and spacious room, along with the comfortable furniture, ensured that I had a pleasant stay. I felt secure and comfortable throughout my time at the hotel.

Felt safe walking at night, no complaints.