Cozy, well-designed rooms. Attention to detail. Luxurious feel. Great pool and massage area. Friendly and helpful staff. Family-friendly with no pool restrictions. Good food selection. Playrooms for children.

Don't have any issues at all.

The hotel is in the best location, just a short walk to the main street. The rooms are clean and comfortable, with cozy decor and comfortable beds. The breakfast is incredible, with a wide variety of delicious options. The spa area is amazing, with a jacuzzi and swimming pool with warm water. The staff are polite, friendly, and helpful.

Some of the guest clientele were questionable.

The location of the hotel was ideal, right in the center of the town. We were able to easily explore Zakopane and visit different slopes for skiing. The Halka restaurant, located within the hotel, provided us with delicious meals and had a closing time of 10pm. The room we stayed in was spacious and beautifully decorated. The bathroom was clean and well-maintained. The service provided by the staff was exceptional, with friendly and attentive staff members. The breakfast served at the hotel was of high quality with a wide selection of foods. We also enjoyed the facilities at the spa, including the pool, jacuzzi, and saunas. our stay at the hotel was memorable and enjoyable.

The lack of a specific facility mentioned in the reviews.

Excellent location in the heart of the city, steps away from main street. Variety of delicious local breakfast options. Helpful staff. Enjoyable pool with outdoor jacuzzi. Convenient free parking in downtown area.

Castle-like hotel with opulent breakfast, spa with jacuzzi, sauna rooms, and swimming pool. Centrally located for easy access to restaurants and shops. Friendly and helpful staff.

Fantastic location, great breakfast buffet with polite staff, excellent facilities especially the spa area, friendly and helpful hotel staff, exceptional quality of interiors and architecture, various local foods and drinks at breakfast.

No complaints.

Amazing design, heartwarming decoration, wide breakfast selection, attentive staff, comfortable beds, relaxing spa.

Nothing to fault.

The hotel has a cozy winter-themed atmosphere and friendly staff. The breakfast is the best I've ever had in a hotel, with a wide variety of options. The hotel provides amenities for pets, including a dog bed and treats. The pool and spa amenities are top-notch, with multiple saunas and a hammam.

Felt like a true getaway, no reason to complain.

The hotel is beautiful with clean rooms, comfortable beds, and helpful staff. The breakfast selection is wide and delicious, and the spa area is nice with two jacuzzis. The location is perfect, close to the main street but still quiet.

Not obvious to find.

The hotel had a beautiful interior with lovely timber panelling and decor. The rooms were delightful, and I enjoyed a view of the mountains. The hotel had a great location, close to the main shopping street and ski resorts. The spa facilities were a treat, with a pool, hot tubs, steam room, and saunas to choose from.

The towels in the rooms were of poor quality. There were some issues with housekeeping, as the bathrooms often ran out of toilet paper and hand soap.

Stunning interior, attention to detail, new and clean. Comfy bed with mountain view. Rich breakfast with local delicacies. Top-notch Halka restaurant, live music, and personalized surprise. Relaxing saunas, pool, and outdoor hot tubs. Definitely a five-star experience, will return.

Perfect location near shops and restaurants. Delicious local cuisine in the hotel restaurant. Helpful staff. Great playing rooms for kids. Pre-heated rooms and clean wellness area. Wide breakfast selection. Beautiful hotel design. Comfortable beds. Relaxing spa with outside jacuzzi area. Private guarded parking available. Definitely worth staying at.

I absolutely loved the central location of this hotel, making it convenient for exploring the city. The rooms were spacious and clean, with comfortable beds. The breakfast provided was delicious, offering a variety of options. The staff were friendly and helpful, providing great service throughout my stay.

No negatives.

The value for money at this hotel is outstanding. The room was fantastic, with a comfy bed and effective air-conditioning. The location is perfect, just a short walk from shops and restaurants. The staff were friendly and helpful, making our stay even more enjoyable.

More breakfast options for people with allergies would be great.

I had a fantastic stay at a well-located hotel with spacious and clean rooms. The staff, especially the concierge, were friendly and helpful. The hotel's facilities, including the restaurant and spa, were enjoyable. The breathtaking mountain views from the balcony added to the relaxing atmosphere. I highly recommend this hotel for a memorable stay.