The air conditioning in our room was broken and it made the room smell quite unpleasant. We had to convince the staff to move us to another room, which was a bit of a hassle. However, despite this inconvenience, the hotel's location was great, right near the train station and main shopping street. The room was clean and comfortable, although the decor was a bit outdated. The bed was comfortable and the bathroom, while lacking a bath, had a good shower. The hotel's double glazed windows helped to block out the noise from ongoing construction work at the back of the hotel. Breakfast was satisfactory, although I would have liked to see a better selection of hot food. I can recommend this hotel for a short stay, despite the drawbacks.

Friendly staff, convenient location, early check-in, voucher for dinner, close to train and bus station.

Don't have any issues at all.

I had a great stay at this luxurious hotel. The location is superb, right across from the main railway station, making it convenient for me to explore the city. The room was clean and comfortable, with a cozy bed and a relaxing sitting area. The staff provided excellent room service and were always friendly and helpful. I also appreciated the variety of amenities offered, such as car hire, dry cleaning, and laundry services. The hotel even had an airport shuttle, which made my travel experience hassle-free. the quality of service and the comfortable room made my stay here truly enjoyable.

I highly recommend this hotel to everyone.

The hotel had a great central location, making it easy to access local attractions. the room was well-furnished, and the breakfast variety was impressive, particularly the cold-pressed juice selection.

The hotel fell short in some areas. the room was too cold, and the mattress was uncomfortable.

The hotel is conveniently located opposite the main train station, making it easy to access. It is also within walking distance of shops, the square market, and the bus station. The rooms are clean and comfortable, providing a pleasant stay. the breakfast offered a good variety of options, and there is a wellness center with gym equipment and massage services available.

The hotel staff did not offer any assistance when I had a problem with my car tire in the hotel parking area.

I recently stayed at this luxurious hotel and was truly impressed by the comfort and quality services provided. The location of this place is excellent, situated directly opposite the main railway station, making it extremely convenient for travelers. The room I stayed in was spacious and well-maintained, providing me with a cozy and peaceful environment. The staff was friendly and accommodating, ensuring that my stay was pleasant throughout.

With a range of amenities and facilities, including room service, car hire, and dry cleaning, this hotel caters to all the needs and requirements of its guests. The hotel also offers a wide range of dining options, from a dining restaurant to a bar/lounge area and a snack bar, ensuring that there is something to suit every palate.

our recent stay in kielce exceeded expectations! grand hotel made our trip to the area even more enjoyable with its perfect location, spacious and clean rooms, and helpful staff. highly recommended!

Broken fridge was inconvenient.

The rooms were clean and comfortable, and the location was convenient. The breakfast had a good selection of food. However, there was no soap or shower cap provided in the bathroom. Despite this, we would recommend this hotel for its overall value and pleasant experience.