The hotel's location is phenomenal, situated right in the centre of the bustling Market Square. This means that everything you need is close by, with plenty of food choices just off the main square. The rooms are spacious, clean, and beautifully styled, with memory foam mattresses ensuring a comfortable night's sleep. The large and clean bathrooms are equipped with toiletries and even a comfy robe. Additionally, the staff is accommodating and fluent in English, making it easy to book tours or taxis.

The breakfast prices are a bit steep compared to other options in the area.

The staff were extremely helpful, accommodating, and friendly. Great location in the main Market Square. Excellent value for money. Spacious and clean rooms with comfortable beds.

Nothing at all.

We had a fantastic stay at the hotel, which was located right in the heart of the action. The bustling main square was just a stone's throw away, making it incredibly convenient for us to explore the city and find great places to eat. The room was spacious and comfortable, providing a perfect haven for our family after a long day of sightseeing. The hotel staff were friendly and helpful, always ready to assist us with any inquiries or requests we had. the breakfast spread offered a variety of delicious options to start our day off right.

The only minor downside was that the hotel's entrance was a bit tucked away, which made it slightly challenging to find at first. However, once we located it, it was not a significant issue.

I recently stayed at a hotel in the middle of the beautiful old town with all the nice terraces and restaurants nearby. The well isolated windows ensured a peaceful atmosphere despite the busy main square. The beds were incredibly comfortable and the rooms were always clean. The staff was not only friendly, but also very responsive to any requests. I also appreciated the hotel's excellent organization of tours. I had a fabulous experience at this hotel and would definitely recommend it.

All was perfect! 😊

The location of the hotel was perfect, right in the heart of the city. I loved being able to step outside and be surrounded by the vibrant atmosphere of the square. The room was spacious and comfortable, making for a pleasant stay. The staff were friendly and always willing to assist with any inquiries. Although there were some noise issues mentioned in the reviews, I found that the noise levels were manageable and didn't impact my sleep. I had a great experience and would highly recommend this hotel for its prime location and comfortable accommodations.

Imperial exceeded my expectations with its unbeatable location right on the main square. the newly launched hotel boasts modern facilities and a friendly, attentive staff. I was impressed with the cleanliness of the room, the comfortable bed, and the thoughtful amenities provided. the in-room coffee and tea facilities were a nice touch. Breakfast was also a highlight, offering a variety of delicious options. my experience was amazing and I would highly recommend Imperial to others.

Nothing 😊

Imperial Hotel: Friendly staff, clean rooms, great location, delicious breakfast, modern decor, fantastic view.

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loved everything about my stay at this hotel in krakow. friendly staff, spotlessly clean rooms, and fantastic location. they even helped us with tour arrangements and always responded promptly. can't wait to come back!

Limited options for breakfast.

Wow, we had an amazing weekend! the hotel was so centrally located -- we were right in the heart of the city, just steps away from all the action. Our room was huge and spotless, and we even had an amazing view of the city from our window! the breakfast spread was delicious -- so many choices! And we loved that the hotel provided complimentary water bottles in our room. It was the perfect touch.

The beds were lined with plastic sheeting, which was a bit uncomfortable to sleep on and made a lot of noise whenever we moved around. we wished that the hotel had provided some non-dairy milk options like soya milk for guests with dietary restrictions.

The hotel had large and clean rooms with a great location near the market square. The hotel also offered airport transfers and had daily maid service.

Felt well taken care of, no reason to complain.

Location unbeatable, helpful staff, comfortable room, stunning view from deluxe room, organized trips.

Nothing to fault.

This hotel has an excellent location, right in the square where everything is going on. It's in the centre of Old Krakow, which means you're just a stone's throw away from all the major attractions. The staff are super friendly and helpful, making you feel right at home. The rooms are comfortable and come with all the facilities needed, including air-conditioning and a large bathroom. And the best part? The breakfast is delicious, with free prosecco to start your day off right.

Nothing to complain about, everything was just perfect.

amazing location, excellent staff, large and comfortable rooms, great breakfast, booked tour through hotel

no alcohol options in fridge

This hotel truly surpassed my expectations in so many ways. its location is absolutely unbeatable. Situated right in the bustling square, it was a perfect base for exploring the vibrant city without having to travel far. The central market place was right at my doorstep, making it incredibly convenient to immerse myself in the local culture.

Admittedly, there was one minor aspect that could be improved upon - the water pressure in the shower. While it didn't hinder my overall experience, it would have been nice if the water flowed a bit more consistently.

Excellent location overlooking a beautiful square. Spacious and well-equipped room with comfortable bed and large bathroom. Good breakfast with plenty of variety. Helpful and friendly staff.