We stayed at Helan Family & Spa for a week and it was the best hotel experience we've ever had! The breakfast was incredibly rich and kept us satisfied for hours. They used local ingredients and every bite was delicious. The location was perfect, close to hiking trails and the main town. There were plenty of restaurants and activities to enjoy in the evenings. The rooms were cozy, clean, and had comfortable beds. The hotel also had a well-equipped lounge and bar. We loved the amazing views surrounding the hotel and the pool and sauna area was refreshing and modern. The hotel also had a great play area for kids, including a playground and playroom.

Would definitely recommend this hotel.

The location of the hotel was ideal for exploring the beautiful mountains surrounding it. Whether you prefer a leisurely walk or a quick taxi ride, getting to the center of town or the bus stop was convenient. The hotel was nestled in a quiet neighborhood, allowing for a peaceful and relaxing stay. The rooms were cozy and offered stunning views from the balconies. The breakfast buffet was delicious, with a wide variety of options to satisfy everyone's taste buds.

One reviewer mentioned having six chairs in the room, but only one glass for drinking. This oversight may have been a small issue, but it did take away from the overall experience.

Beautiful spa area, helpful staff, comfortable bed, excellent breakfast, typical and beautiful architecture, close to bus station.

Nothing I didn't like to be fair.

This hotel offers great value for money, with rooms that are nicely decorated and offer a beautiful view of the mountains. The staff is attentive and the service is excellent. The location is perfect, with easy access to the city center and the mountains for hiking. The breakfast is delicious and plentiful, providing a good start to the day.

Everything was just right.

This hotel had a fantastic spa area and a spacious triple room. The hotel interior had a special cozy vibe, which we loved. The modern spa area was perfect for relaxation, and the hotel exceeded our expectations in terms of cleanliness. The breakfast and lunch options were delicious and varied. We were really impressed with our stay and would definitely choose to stay here again.

We felt right at home during our stay and had no complaints at all.

Convenient late check-in, slight delay with entrance but resolved quickly. Great location for exploring Tatras. Ample private parking. Decent breakfast. Free unlimited access to refreshing wellness area. Reasonable price. Helpful English-speaking staff. Enjoyable cabin ambiance. Games room and outdoor relaxation area. Stunning mountain views. Fantastic bathroom and room cleanliness. Close to bus stop and walkable to attractions. Managers' guidance on trip planning appreciated. Would recommend and return.

During my stay, I had a small issue with the lock on my bedroom door, but the staff at Helan Family & Spa were extremely helpful. They quickly provided me with a new card, ensuring the problem was resolved promptly. The breakfast at the hotel was amazing, with a wide selection of delicious options. Additionally, the location was perfect for my needs, and the showers were just perfect. I would definitely stay at Helan Family & Spa again and highly recommend it to others. I had a fantastic experience.

Spending my new year at this hotel was an excellent experience. I loved the beautiful views from my room, and the comfortable and clean environment made me feel at home. the breakfast provided was simply delicious, and it was wonderful to enjoy it at my own pace. having access to a free wellness area without time limits gave me a feeling of relaxation and rejuvenation, which was much needed after a year of hard work.

Although my stay was enjoyable, getting to and from the hotel was a bit of a task. the hotel was situated a bit far from the city center, and public transportation was not always available.

The rooms were comfortable and tastefully decorated, providing a cozy atmosphere during our stay. The bed was spacious and incredibly comfortable, ensuring a good night's sleep after a long day of exploring. The location of the hotel was ideal for our travel plans, with easy access to the beautiful Tatras region. the hotel had a huge private parking area, which was convenient for those traveling by car.

There were a couple of minor issues that could have been improved upon. the dinner service stopped quite early, which was a bit inconvenient for late arrivals or those looking for a late meal.