The hotel offers excellent service from attentive staff, a tour upon check-in, and a variety of amenities including a great swimming pool, ocean view, and live music at the bar. The restaurant also serves a diverse menu with excellent quality and service.

Felt like a home away from home, with no reason to complain.

Our recent stay at a hotel in Ponta Delgada was fantastic. The location was perfect, with the airport only a short drive away and many restaurants and attractions within walking distance. The room on the 4th floor had a lovely view of the port from the balcony. The staff were incredibly friendly and always willing to help. The cleanliness and safety measures were top-notch. The breakfast offered a wide variety of options, including local dishes and delicious pastries. we had a lovely time and would recommend this hotel.

Convenient location, comfortable rooms, friendly staff, complimentary breakfast, waterfront views, live music in lobby. Excellent access to Old Town and road network. Exceptional cleaning service. Helpful reception and concierge. Spacious rooms, top facilities. Great service from front desk, concierge, and cleaning staff. Clean room, comfortable bed, rainfall shower. Great location for whale watching and local market.

I recently had the most incredible hotel experience. The location was perfect, right on the waterfront and close to the center of town. I loved that it was near the new highways, which made it easy to explore the rest of the island. The room was comfortable and the bathroom was immaculate. The staff was extremely helpful and professional, recommending great restaurants and activities. The included breakfast was delicious and had a wide variety of options. I also enjoyed the stunning view from my room. Additionally, the hotel had fantastic facilities, including a large selection of TV shows and movies to enjoy in the room.

The limited on-site parking. However, the staff took responsibility and provided alternate parking when it became available.

Convenient location near the Atlantic, short walk to city center. Friendly and helpful staff. Comfortable room with balcony and water view, no outside noise. Indoor pool available. Delicious food in restaurant and bar, extensive breakfast buffet. Clean rooms, hardworking housekeeping staff. Free Wi-Fi with long access. a great hotel stay with outstanding service.

exceeded expectations on my break in ponta delgada. perfect location, clean and comfy with first-class treatment. helpful staff, valet parking, and even provided a rental car. special thanks to the front desk manager for going above and beyond. wonderful dinner. already missing it.

Limited breakfast variety.

I had a fantastic experience at a hotel in Ponta Delgada. The staff at Grand Hotel Acores Atlantico were incredibly friendly and helpful throughout my stay. They went above and beyond to accommodate my whole family, which consisted of members ranging from 8 months old to 70 years old. Not only did they provide excellent service, but they also catered to the needs of our young kids by setting up special toiletries and providing crayons and coloring books during meals. It was a truly welcoming and family-friendly environment. The breakfast buffet at the hotel was one of the best I've ever had, with a great variety of delicious options. The location of the hotel was perfect, offering stunning views of the harbor and a natural swimming pool. it was a top-notch experience.

Nothing bad to say 😊

great location, friendly staff, amazing breakfast and complimentary bottled water. Loved the waterfront views and live music. Will definitely stay here again when in Ponta Delgada.

Loud guest speaking on speakerphone.

The staff at this hotel were exceptional, always pleasant and polite. They couldn't do enough to help and provided helpful tips and advice about excursions and nearby restaurants. The location of the hotel was perfect, offering easy access to key attractions in the city. Additionally, the breakfast served at the hotel was lovely, with a selection of traditional foods to try.

One negative aspect was that the hotel had difficulty finding our reservation, causing some initial confusion. However, the staff were super pleasant and did their best to assist us.

The location, facilities, and breakfast were perfect. The staff was attentive and helpful, especially Antonio at the reception. Maid service was excellent.

All good.

The location of this hotel is perfect, with numerous excellent restaurants within walking distance. After a long day of exploring, you can relax and enjoy a casual luncheon in Ponta Delgada. Don't forget to visit the peer of Ponta Delgada, where you might catch a glimpse of a big old style sailing vessel or immense cruise boats.

There is no iron in the room and the only way to iron your clothes is to order laundry service.

The breakfast at the hotel was fantastic, with a wide variety of options including smoked salmon, parma ham, cheeses. It was a filling meal and we hardly needed lunch. The staff at the hotel were attentive and provided a warm welcome. They were always helpful and ready to assist with any questions or requests. The hotel had a great ocean view and our room had a sunny balcony. The rooms were spacious and comfortable, and we had a good night's sleep.

One downside was the lack of an outdoor pool or areas to enjoy the sunny days. However, the indoor pool was a pleasant alternative for a relaxing swim.

I had a fantastic stay at this hotel for a quick layover. The staff was friendly and helpful, and the reception and lounge area were cozy and inviting. The breakfast room had a stunning view of the marina, making it the perfect way to start the day. The location was excellent, with easy access to the airport and city center. The rooms were small but clean and quiet, with all the necessary amenities provided. a great experience!

Totally recommend this hotel.

Fantastic location near main area and restaurants. Beautiful, modernist structure. Unbeatable breakfast and wonderful pool. Amazingly comfortable beds. Attentive and friendly staff. New, colorful and tasteful lobby. Perfect lobby bar with great food and drink selection.

Luxurious style, nice view, excellent breakfast, attentive staff, quality amenities, professional and nice staff.

All was perfect.