The hotel is conveniently located for those wanting to walk the trail to Nazare, with easy access to the Fatima Shrine. The staff is nice and helpful, providing useful indications for exploring the area. The breakfast offers a decent variety, including gluten-free options.

The cleanliness of the rooms could be improved, as some stains were found on the floor.

The hotel is conveniently located, close to all interesting sites and in a quiet area, making it a pleasant retreat after a long day of exploring. Additionally, the hotel is within reach of the caves, offering an opportunity for a unique experience. The rooms are clean and modern, providing a comfortable stay. The staff is friendly and helpful, ensuring a pleasant and hassle-free stay.

The breakfast options were limited, especially if you came towards the end of the breakfast service. It would be better if the hotel could ensure that all options are available throughout the breakfast hours, to cater to the needs of all guests.

I was pleasantly surprised by the helpfulness and courtesy of the front desk staff at Luna. Marlessa, in particular, went out of her way to assist my wife and me, despite the language barrier. She provided valuable insights about the city, offered recommendations, and even stored my medication in a refrigerator before our check-in time. The hotel's location was great, with a convenient 10-15 minute walk to the Santuario de Fatima and the bus depot. We also appreciated the proximity to restaurants and a grocery store. The breakfast included with our stay was delicious and a wonderful way to start our day.

We had a wonderful stay here. The location was ideal for us, as it was away from the busy commercial area but still just a short 10-minute walk to the Basilica. The room was perfect in every way, with a comfortable bed and all the necessary amenities. The staff was very friendly and helpful, especially in sorting out our lost bags. We also appreciated the excellent service, including the 24-hour room service and the delicious buffet breakfast.

That it is a little far from where we wanted to go to explore Fatima and the surrounding towns, but overall, we would definitely recommend this place to anyone. It offers great value for money and enhanced comfort, making it a luxurious choice for a stay in this area.

Ik verbleef in een hotel in Gent dat perfect aan mijn behoeften voldeed. Het lag op een gunstige locatie, dicht bij de Beltry en Sint Baaf. Ik kon gemakkelijk naar het prachtige oude stadscentrum en de winkels wandelen. Mijn kamer was comfortabel en werd dagelijks schoongemaakt, inclusief het verschonen van het beddengoed. De badkamer was natuurlijk prima en voorzien van alle nodige voorzieningen. Het ontbijt was fantastisch, met een grote verscheidenheid aan heerlijke opties om de dag goed te beginnen. Gelukkig waren er diverse faciliteiten, zoals een ondergrondse parkeergarage en een prachtig uitzicht op de stad.

Jammer genoeg was er één klein minpuntje. De service was iets minder persoonlijk en meer gericht op efficiëntie, in plaats van een warme en gastvrije ervaring.

Clean, modern, and conveniently located hotel. Friendly and professional staff. Delicious food at the cafeteria. Excellent accommodation with regularly cleaned bathroom. Strong and reliable WiFi.

Clean and comfortable rooms. Excellent breakfast and dinner. Good value for money. Convenient location near bus station. Helpful 24-hour receptionist. Comfortable beds in general. Short distance to local sights. Staff attempts English communication

No complaints

I recently stayed at a 4-star hotel near the famous Sanctuary. The location of this place was very convenient as it was close to the bus station and within walking distance of the Sanctuary. It was also not far from the caves, which were only 2 km away. The hotel provided excellent service, with room service available 24 hours a day. The staff were attentive and friendly, and they even offered car hire and laundry services. The room itself was clean and modern, with great amenities such as air conditioning, a mini-bar, and a flat-screen TV. I was very impressed with the comfort and quality of this hotel.

If you're looking for a luxurious and comfortable stay, I highly recommend this hotel.

Spent Easter at this hotel and had a great experience. Loved the free breakfast and the fact that they offered fresh bread and plenty of fruit. the location was perfect, just a short walk to the main attractions and great restaurants. We also enjoyed the cleanliness of the lobby and the stairwell.

The walls were thin and we could hear people in the hallway. the bathroom was not as clean as we would have liked.

We've stayed at this hotel several times previously and we continue to be very satisfied with the staff and restaurant services. The location is ideal for us, away from the busy commercial area of the city but still within a convenient walking distance to the sanctuary. The room was clean and cozy, with regular cleaning and towel changes in the bathroom. The staff were friendly and well-versed, able to communicate effectively in multiple languages. The complimentary breakfast was amazing and the wifi was really good. we had a great experience at Luna Hotel.

Nothing, all was good 😊

The staff at Luna Hotel was incredibly friendly and well-informed. They went above and beyond to accommodate us, allowing us to serve ourselves from the breakfast buffet even though we arrived late. They even cooked extra items for us from the kitchen. The front desk staff, especially Marlessa, were extremely helpful and courteous, providing us with recommendations and even storing my medication in the fridge. The hotel's location was also great, with plenty of parking and just a short walk to the Sanctuary. The room was spacious, clean, and comfortable, and the breakfast was delicious.

Nothing, no complaints at all. 😊

When I arrived late for breakfast, they allowed me to serve myself and even cooked additional items for me. They also let me keep my car parked at the hotel while I visited the nearby Sanctuary. The location of the hotel was perfect, with easy access to shops and restaurants. I had a pleasant stay at Luna Hotel and would recommend it.