This hotel is the perfect base to explore an island we love. It's just outside the centre and has access to the sea. The room is comfortable with a good bed, and the bathroom is clean and well-equipped. The service is excellent, with staff going above and beyond. The breakfast is very good, with a variety of options. The hotel has great swimming pools and facilities, including a junior suite with a kitchenette. It's also located close to some good reasonably priced restaurants.

The facade could use some renovation.

Fantastic personnel, great outdoor pools, comfortable stay, amazing view, classic style.

Can honestly say there wasn't anything not to like.

Impressive location with beautiful views. Helpful and friendly staff. Excellent spa facilities and treatments. Immaculate hotel with stunning grounds and pools. Great breakfast selection and the option to dine outside. Romantic and enjoyable experience.

We stayed at this hotel for a luxurious getaway and the exclusive amenities did not disappoint. The Spa & wellness centre, swimming pool and Jacuzzi were excellent for relaxation, while the outdoor sun terrace and garden area provided beautiful sights. The Restaurant was impressive with delicious dinner options and a buffet breakfast with Special diet menus available. Throughout the stay, the reliable service was on point, including the masseurs and beauty treatment staff. The private facilities were exceptional and met all of our high standards.

While we had an excellent experience, there was a minor issue with the live entertainment. Though we were expecting high-quality entertainment, the performances were a bit underwhelming.

Located high in Madeira, this hotel offers a breathtaking view of the bay of Funchal from the spacious balcony of the junior suite. The staff is incredibly friendly and helpful, ensuring a royal experience. The room is well-appointed and the bed is comfortable. The hotel offers a cashless bar and food system, with prepayment discounts. Facilities include a gym, spa, and indoor pool, with outdoor heated seawater pools.

Some noise from room renovations affected the balcony on the first day.

Fantastic views, privacy, great pools, generous check-out time, superb location.

Absolutely nothing.

Great sea view from the balcony and the swimming pool.

The room was in desperate need of updating – shabby and unappealing décor.

Amazing views from the room balcony, well-appointed and clean rooms, attentive housekeeping staff, fully equipped kitchenette. The hotel offers a range of amenities including a gym, spa, and indoor and outdoor pools. The staff at reception and in the bar were friendly and helpful. I highly recommend this hotel for a thoroughly relaxing stay.