Great service, delicious breakfast, and excellent room amenities. Convenient location between city center and the ocean. Impressive spa facilities with a variety of treatments. The elevators offer stunning views of the ocean. Room service was outstanding, even with messy children.

The room was clean and spacious, with comfortable beds and a great hairdryer. The Club Lounge was a perfect spot to relax with complimentary coffee and snacks. The location was convenient for walking to all the attractions. I highly recommend this hotel for a wonderful stay in Porto.

Great location, close to downtown attractions and metro station. The staff at the front desk and concierge were extremely friendly and helpful, providing detailed directions and recommendations for things to do in the city. The breakfast buffet was impressive, with a wide variety of food options and attentive staff.

The room temperature control was ineffective, despite the technician's attempt to fix it. The internet speed was extremely slow and the excuse given by the hotel's IT support was unsatisfactory.

We stayed in a hotel located in a very classy suburb, away from the metro station but in the Boavista area. The room was nice, with a spacious bathroom and comfortable bed. The staff was friendly and attentive, and the breakfast had a good variety of options. The hotel had a clean and tidy atmosphere, and the glass elevators provided beautiful panoramic views.

Limited food and beverage offerings in the Club Lounge.

We had a fantastic stay at this hotel. The staff was top-notch, very friendly, and customer-oriented. They were always focused on serving us and helping us in the most friendly manner. The hotel had excellent facilities, including a great swimming pool which was warmed, a nice spa, and a gym. The breakfast was top-notch, and we loved the restaurant. The hotel was also very clean and had modern and spacious rooms. The location was perfect for a quiet and good night's sleep.

Nothing, all was good.

Lovely modern room with a comfortable bed, great bath and shower areas. Effective air conditioning and quality bedding. Good breakfast with fruits and local pastries. Great in-room restaurant service. Spa facilities were excellent with a spacious sauna, hammam, and a big warm pool. The staff was exceptionally nice and helpful, making our stay feel special. The hotel is centrally located, making it easy to access both the city center and the ocean.

Felt great, no complaints.

I got great value for my money at this hotel. The room was beautiful and spacious, with comfortable beds and a luxurious bathroom. The staff treated me with the utmost politeness and were always willing to help. The location was convenient, although a bit far from the city center.

Hotel breakfast could be improved with cleaner plates and a larger lounge area.

Lovely modern room, comfortable bed, effective air conditioning, club lounge with nice snacks, good breakfast selection, spa facilities.

There was nothing I didn't like.

We had a great experience during our Christmas stay at this hotel. The staff were friendly and helpful, providing excellent service throughout our stay. The location was convenient, with easy access to nearby attractions and public transportation. We particularly enjoyed the spa facilities, which were relaxing and well-maintained.

On the downside, we noticed that the rooms and general areas of the hotel were in need of renovation. The decor felt outdated and could use a fresh update.

Nice facility, well-designed spa. Good attentiveness to cleanliness and order. Exceptionally nice and helpful staff. Amazing room with comfortable bed, TV, and great bathroom. Impressive quality for the price.

Absolutely nothing.

Spacious and clean room. Helpful and welcoming staff. Great breakfast options. Nice rooftop lounge. Good spa experience.

Amazing stay at Sheraton! The hotel arranged a taxi transfer from the airport, which made our arrival hassle-free. We had a small issue with the room, but the staff efficiently resolved it. The bed was incredibly comfortable and the bathroom had a lovely big bath and separate walk-in shower. The breakfast had a wide range of choices and the fresh fruit and juice were delicious. The hotel's location was convenient, with a metro station and HoHo bus stop within walking distance. Special thanks to Claudia for her friendly and helpful customer service. I would highly recommend this hotel for a great stay in Porto.

The staff is excellent - extremely friendly and helpful, with fluent English. The full breakfast buffet is wonderful, with champagne for mimosas. Club lounge access is worth it for the nice views and snacks in the late afternoon/early evening. The building features interesting architecture. The restaurant offers a good choice of eating options and a selection of wines.

Felt welcome, no complaints whatsoever.

I had a fantastic stay at this hotel. The room was modern and comfortable, with a lovely bathroom and an effective air conditioning system. The bed was superking size and very comfortable, with quality bedding. The hotel had many lifts , making it easy to access my room. The staff were very pleasant and helpful, and the food at the restaurant was really good. The hotel also had a fantastic spa, which I really enjoyed. The hotel's location was very accessible, as it was in a business district, making it quiet over the weekend period. It was also near a very big stadium. Additionally, the hotel was a short drive to the airport and moving around the city was cheap and convenient with Uber or taxis. The free WiFi was fast and reliable.

Nothing that I didn't like.

Rooms excellent, food superb, staff welcoming and helpful. Good facilities. Very helpful staff, relaxing massages, comfortable bed. Best service, good breakfast, great in-room restaurant service. Spa with good massage, sauna, hammam, big warm pool. Location convenient. Beautiful hotel, helpful reception staff, recommended restaurant. Comfortable room, taxis always available.