The staff was incredibly helpful and friendly, going above and beyond to assist us. The hotel's location in the old part of the city was perfect - right in the center. The room was small but sufficient for business or leisure trips. The breakfast was amazing, offering a wide variety of options including M&Ms and Chupa Chups.

Everything was fantastic.

We had a great stay at Vincci! The location was excellent, with everything within walking distance. The interconnecting rooms were perfect for our family, providing both closeness and privacy. The bar was a nice spot to relax and unwind. we had a pleasant experience and would recommend this hotel.

The hotel is in a fantastic location, close to the sea and within walking distance to the vibrant Bairro Alto neighborhood. The room is tastefully decorated and well equipped, with plush towels and bathrobes. The staff is always helpful and friendly, providing extra amenities like a kettle, hangers, and a corkscrew. The breakfast buffet offers a great selection, and the hotel provides complimentary water, flavored water, pastries, and fresh fruit at the front desk.

The bar service can be a bit slow, as the bartender may occasionally disappear to attend to other duties.

I got great value for my money at Vincci Baixa. The room was cozy and had a bathtub, plus the location was perfect for exploring the city. The staff was friendly and accommodating.

The morning meal could have been improved with more variety.

Excellent location for sightseeing and dining. Well-designed, compact rooms with helpful staff who speak English. Clean and modern aesthetic with balcony option. Appreciated the in-room espresso maker.

I stayed at this hotel for a week on vacation and I couldn't have been happier. The staff was incredibly friendly and helpful, the room was very comfortable with a great bathroom, and everything was absolutely spotless. The location was excellent, just a short walk to the famous Santa Justa lift and the bustling Rua Augusta. The breakfast buffet was delicious, with a variety of fruit and Nespresso coffee. The staff spoke excellent English and went above and beyond to make our stay enjoyable. a wonderful experience.

Couldn't recommend this hotel more.

Amazing breakfast, comfortable beds, noise cancelling windows, excellent location, kind and helpful staff.

Nothing, all was good.

Great location near attractions, restaurants, and public transportation. Clean rooms with comfortable beds. Friendly staff and smooth check-in process. Fantastic breakfast with a variety of options. Quiet and peaceful atmosphere.

Great city center location, close to the river. Rooms newly decorated, with comfy bed. Friendly and helpful staff. Evening treat of local pastries and wine. Would definitely recommend this hotel.

Fantastic location in the heart of Lisbon, within walking distance to all major attractions. The room service food is delicious and fresh. Perfect for guests with disabilities.

Felt snug, nothing to complain about.

second visit to vincii baixa, loved everything. excellent location, lovely staff, delicious breakfast, great rooms. they knew about our wedding and surprised us with champagne. will definitely stay again.

poor directions from staff

My stay at Vincci was worth every penny. The room was comfortable, with a very big bed, and newly decorated. The location was fantastic, right in the city center close to the Tagus, and the staff treated me with utmost kindness and helpfulness.

Hotel breakfast could have been improved with more variety and options.

I had a fantastic stay at this hotel in the heart of the city. The location was amazing and such a relief for exploring this fabulous city. It was within walking distance of Alfama, Chiado, and right in the center of Baixa. Plus, it was close to the main Praça de Comercio, shops, bars, and cafés. Additionally, it was just one road away from a 28 Tram stop. The cleanliness of the hotel was impeccable, and the staff at the front desk were extremely helpful and friendly.

Can't fault the property in any way.

I had an incredible experience staying at this hotel. The location was absolutely perfect - right in the heart of the city, within walking distance of all the local tourist attractions. The staff at the front desk were incredibly friendly and went above and beyond to ensure that my check-in process was smooth and hassle-free. The room itself was immaculate, with a spacious and clean bathroom. I was pleasantly surprised by the lack of street noise, making for a peaceful and relaxing stay. The daily housekeeping service was top-notch, providing fresh towels and coffee pods. The rain shower head in the shower was a luxurious touch. I didn't have the chance to try the bar downstairs, but it looked like they had a great selection of drinks at reasonable prices.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The staff, location, and overall quality of service were exceptional.

Great location - close to shopping and restaurants. Friendly and helpful staff. Clean rooms

Noisy rooms - could hear all the noise outside. Overpriced continental breakfast.