The location of Birch Tree Cottage is convenient as it is close to shops and shopping centers. There are supermarkets within a short walking distance, making it easy to access any essentials or groceries needed during the stay. Additionally, the cottage is situated near the Olivedale hospital, which can provide peace of mind for any medical emergencies. The staff at Birch Tree Cottage are helpful and accommodating, as mentioned in the reviews, ensuring a pleasant and comfortable stay for guests.

One aspect that could be improved is the repair of the steps or stairs leading to the main bedroom, as mentioned in one of the reviews. Ensuring the safety and functioning of all areas of the cottage would enhance the overall experience for guests.

The staff was friendly and helpful. Check-in process was fast and easy. Clean and tidy rooms with housekeeping included. Safe location, walking distance to a shopping center.

Nothing, it is perfect.

I had a wonderful stay at this hotel. The staff were friendly and very attentive to my needs, making me feel right at home. The rooms were clean and comfortable, with a spacious bathroom that was a standout feature. The attention to detail was evident everywhere, from the thoughtful amenities to the delicious breakfast. The hotel's convenient location near a shopping centre made it even more convenient for me.

No major complaints, everything was fine.

During my stay at Birch Tree Cottage, I encountered a problem with my international Mastercard, which is a common issue for travelers. It was late at night, and I was trying to resolve the situation with my home bank. However, the non-resident owner insisted on payment in the morning. Despite offering my passport or car keys as security, they insisted on immediate payment, resulting in my need to find alternative accommodations.

Amidst this unfortunate incident, I must commend the staff at Birch Tree Cottage for their exceptional service and hospitality. The location and setting were delightful, and the rooms were clean and welcoming.

We were greeted with a welcome drink which was nice and the staff was friendly. the location was convenient as shops and eating places were within walking distance. Plus, the airport wasn't far away.

The room was a bit dim and the bathroom was small and uncomfortable to do makeup. the distance from the city was far and we didn't feel safe walking alone at night.

The staff was friendly and helpful. Check-in was quick and they even helped us with our luggage. The room was clean and housekeeping was included. Walking distance to a shopping center.