The location of the hotel is unexpectedly close to the main street in Umhlanga, making it convenient for guests to access shops and the beach. The rooms are described as big enough with comfortable beds and beautiful bedding. The staff provides excellent service, with one guest mentioning a welcoming and accommodating host. The breakfast is also highly praised, and the hotel offers facilities such as DsTv channels.

Some guests experienced issues with the hot water on the night of their arrival.

The room was beautifully furnished with attention to detail. The balcony provided a picturesque view. The location was ideal, within walking distance to the beach and local shops. The staff was friendly and accommodating. The bathroom was spacious and luxurious. I highly recommend this hotel.

Excellent location, friendly staff, comfortable room, great amenities , walkable to center and Gateway Mall.

No complaints.

Secured with panic button remote. Welcoming, friendly staff. Excellent room services. Conveniently close to main street and beach.

The breakfast was delectable and satisfying. The staff went above and beyond to make us feel welcome and accommodated our dietary requirements. The location is convenient, with the beach and restaurants within walking distance. The room had great amenities like a small balcony, microwave, fridge, and kettle. Safe parking and well-lit entrances added to our peace of mind.

Felt right at home, no complaints at all.

My stay at The Villa Umhlanga was simply amazing! I was in Durban for a few days and the hotel's location was perfect, being close to the mall and other amenities. The cleanliness of the place was impeccable, from the shower to the bedroom. The staff members, especially Mam Gcina, were so polite and accommodating. I felt like a valued guest throughout my stay. The hotel's Tuscan-style decor added a touch of elegance, and I loved that each room had a fridge, microwave, and plates. it was a fantastic experience and I look forward to coming back soon.

I highly recommend this hotel.

This place is a great option if you're looking for a luxurious and comfortable stay with enhanced services. The location in a beautiful and central neighborhood is a real plus, with plenty of quality restaurants and shops within a 10-minute walk. The service is top-notch, with staff who are welcoming, friendly, and humble, always happy to help. Housekeeping is excellent, and the room is well-appointed with everything I need. From the terrace, I enjoyed some decent views of the surroundings that were breathtaking.

I highly recommend this venue to anyone looking for a deluxe stay with quality services and plenty of amenities.

The two complementary facts offered were a nice touch, and the location was key for exploring the local area. the bed was also very comfortable and gave a good night's sleep.

there was a lack of basic condiments like salt, pepper, and sugar. the overall service was average with no attention paid to the details.