Upon arrival, I was greeted by a friendly staff member who swiftly checked me in, allowing me to start my vacation without delay. The location of the guest house provided easy access to various attractions and dining options, making it convenient for our group to explore the area. The room we stayed in was comfortable and equipped with all the necessary amenities, ensuring a pleasant stay. Additionally, the helpfulness of the receptionist was commendable, even going out of her way to provide us with an iron and an extra blanket.

I absolutely loved my stay at this hotel! the attention to detail was superb. From the moment we arrived, even though it was very late, we received a warm and friendly welcome from the staff. The lady at reception went out of her way to ensure our needs were met, even bringing an iron to our room upon request. Additionally, the basic amenities provided were excellent - our room had two double beds and an extra blanket, which was perfect for someone like me who is always cold. The location was also ideal, situated in the area where I was actually booked in, making it very convenient for exploring the surroundings.

All aspects of our stay were fantastic - there was nothing to fault.

The breakfast was decent and filling. The staff was friendly and welcoming, they even offered me a complimentary bottle of water upon arrival. The location was also convenient, with easy access to public transportation and a popular tourist attraction nearby.

My room was not properly cleaned when I arrived, and there were hairs on the sheets. The bathroom was in need of a deep clean, with mold growing in the corners.

We had a fantastic stay at Zamambongi Guest House in Newcastle. The room was spacious and clean, and the owner went out of their way to make us feel welcome. Despite our late arrival, they greeted us with warmth and ensured we had everything we needed. The staff were lovely and extremely helpful, providing us with an iron upon request and even an extra blanket for our comfort. We were also impressed by the attention to detail in the room, such as providing a kettle and second cup. Despite a small hiccup with the room being renovated, the team swiftly resolved the issue and made sure we were comfortable throughout our stay. We appreciated their professionalism and dedication to ensuring an enjoyable experience. we highly recommend Zamambongi Guest House for a pleasant and welcoming stay. I would highly recommend this establishment.

Helpful staff, quick check-in process, conveniently accessible gate, accommodating to late arrivals, and extra amenities provided.