We had a really enjoyable stay at this luxurious hotel. The location in the shopping mall was so convenient, with plenty of shopping and dining options right at our doorstep. The service from the housekeeping staff was exceptional - our room was always spotless and well-maintained. We also appreciated the in-room amenities, such as the heating and air conditioning, tea and coffee facilities, and the mini-bar. The dining table and in-room desk were great for both work and relaxation. The flat-screen TV and free Wi-Fi kept us entertained and connected throughout our stay.

Families would definitely enjoy their time here, with amenities like cots and air conditioning available.

We had a warm welcome at reception, making us feel instantly at home. The check-in process was quick and efficient, allowing us to start our stay without delay. The Deluxe Double Room with Bath was incredibly spacious and well-maintained, with modern furnishings that added a luxurious touch. The bed was comfortable and provided a restful night's sleep. Room service was prompt, and we were impressed with the quality of the food, especially the delicious chocolate cake. Breakfast was a highlight, offering a wide selection of fresh and tasty options to start the day off right.

Our only minor complaint was regarding the breakfast service. It was necessary to pre-book the breakfast the day before, and on one occasion we had to wait over 20 minutes just for a cup of coffee.

The rooftop pool was a highlight of my stay, offering stunning views and a relaxing atmosphere. The staff were attentive and ensured I had a great time. I would recommend this hotel for a pleasant getaway.

The hotel had a convenient location, being close to the city center and some tourist attractions. The free Wi-Fi was also a plus, as it worked well throughout the hotel. In addition, the spa facilities were enjoyable and relaxing, offering a variety of treatments.

The room was disappointing. The shower was not functioning properly and the water was not clear. Also, the room was poorly cleaned with a strange smell. The breakfast was below average and the staff was not very accommodating. it was not a satisfying experience and I would not return.

I had a fantastic stay at this hotel. The room I stayed in was very clean and the shower was beautiful. The hotel facilities, including the gym and spa, were top-notch. The location in the shopping mall was convenient, making it easy to access various amenities. The staff provided a warm welcome at reception and were professional throughout my stay.

All good.

Clean, modern room with spacious bathroom. Efficient check-in and friendly staff. Good quality food and excellent breakfast selection. Lovely spa with helpful personnel.

I had a great stay at a modern hotel in Krasnodar. The Deluxe Double Room with Bath was clean and spacious, and the bed was comfortable. The staff at reception gave me a warm welcome and were very professional. The room service was quick and the food was delicious, especially the chocolate cake. The gym and spa facilities were also top-notch. I would definitely recommend this hotel to others.

The warm welcome at reception, quick check-in, spacious and modern room, comfortable bed, delicious room service and breakfast.

Couldn't find any faults at all.

Efficient check-in, spacious and modern rooms, comfortable bed, quick room service, excellent quality of food.