Great breakfast, clean rooms with daily room service, helpful and friendly staff.

Felt like visiting family, nothing to complain about.

I would highly recommend this hotel to everyone. The combination of its location, excellent service, and well-equipped rooms make it a great choice for any traveler.

I had an amazing stay at this hotel! The location was perfect because it was right in the heart of the city with everything I needed nearby. The hotel had fantastic facilities, including a gym and wellness center that I absolutely loved. The staff were incredibly friendly and responsive, and they even fixed a problem with the AC in my room right away. The transportation options were also great, with a metro station right next to the hotel that made it easy to explore the city. And the cleanliness of the hotel was top-notch, making my stay even more enjoyable.

No issues.

I had a fantastic stay at Novotel Moscow City. The location was perfect, with a shopping mall and everything I needed within walking distance. The staff were friendly and accommodating, making me feel welcome throughout my stay. The highlight for me was the free on-site spa, which was a great way to unwind after a long day. The rooms were spacious and had everything I needed, including an ironing desk. I highly recommend this hotel for both business and leisure travelers.

As a traveler, I loved the convenient location near a big shopping center and multiple metro stations. The hotel staff was helpful, the rooms were clean and spacious, and the bed was comfortable. The view of the skyscrapers in Moscow City added to the overall experience. The area felt safe and I appreciated the proximity to dining and shopping options.

Felt very happy, no reason to complain.

The room was spacious and clean, with modern decor and a comfortable bed. the shower was luxurious and had excellent water pressure. the hotel had a great location, with easy access to the metro station and a nearby shopping center.

The customer service was disappointing. the airport shuttle service was unorganized and the driver couldn't speak English.

I had a fantastic stay at this hotel. The location is perfect, with everything I needed right next to the hotel. The cool new skyscrapers and a huge shopping center are just a stone's throw away. The metro station is conveniently located nearby, making it easy to explore the city center. The hotel staff was incredibly helpful and responsive, ensuring that any issues I had, such as trouble with the AC in my room, were promptly fixed. The gym and wellness center facilities were also top-notch, with the added bonus of a sauna and hamam that are free for hotel guests. I highly recommend taking advantage of these amenities!

Can't fault anything about it.

Located next to a large shopping mall in the commercial district, with two metro stations inside. Less than 15 minutes walk from the airport train station. Helpful staff, fluent in English. Spacious and clean rooms. Good and affordable restaurant. Great choice for staying in the city.

I stayed at Novotel for a business trip and it was a pleasure. The service was professional and friendly, from check-in to room service. The room had a beautiful view and the housekeeping staff kept it clean and stocked with extra water. The breakfast had a wide variety of pancakes, fresh juices, and friendly service. The best part was the unexpected birthday surprise from the General Manager. Novotel, you deserve 5 stars!

Can't recommend highly enough this hotel.

The staff at the hotel were extremely helpful and nice, especially one staff member who helped me find the right railway station. The hotel itself was new and comfortable, with neat and clean rooms. The location was great, with a shopping mall nearby for shopping and dining options. The buffet breakfast was decent and the spa and fitness center were enjoyable.

Felt very well, no reason to complain.

Located near a large shopping mall in the commercial district, this hotel is convenient for both shopping and transportation with metro stations inside. The staff is helpful and fluent in English. The spacious and clean rooms provide a comfortable stay. The restaurant offers good food at reasonable prices. A great choice for staying in the city.

Comfy room, excellent service, late check-out, fast room service, hospitable staff, great location next to AFI mall and subway station.

Felt very special, no complaints whatsoever.

We recently stayed at Novotel and had a fantastic experience. The hotel staff were incredibly competent, efficient, and helpful throughout our entire stay. The breakfast was delicious and there were plenty of options for our family of four. The rooms were perfect, with a separate living room providing extra space and comfort. The location was excellent, with easy access to the metro stations and a beautiful river nearby. We also loved having the Afimall shopping mall right next door, offering endless shopping and dining options.

Can't recommend highly enough this hotel.

Great location with easy access to Moscow City and the metro station. Helpful and responsive hotel staff. Excellent gym and wellness facilities. Clean and modern rooms with free water in the fridge. Nice view of the skyscrapers.

Nothing not to love.

I had a great stay at Novotel for my 30th birthday celebration. The location near the metro and shopping mall was convenient, and the staff was friendly and helpful. The room was clean and spacious, perfect for two people. I appreciated the small treat they surprised me with on my birthday. The breakfast had a good variety, and the hotel provided complimentary replenishment of the mini bar. a pleasant and enjoyable experience.

Can recommend this hotel.