The location of the hotel is fantastic, just a short walk to the Metro and close to many attractions in Moscow. The staff is friendly and very helpful, providing fast check-in and check-out service. The rooms are clean and cozy.

Felt like family, no complaints at all.

Comfortable room, helpful receptionist, great location near train station, friendly staff, early breakfast arrangement.

Can't think of anything.

The staff provided impeccable service, from check-in to check-out. The rooms were immaculate and housekeeping went above and beyond. The girls in the Executive club room were extremely professional and made me feel welcome. The General Manager, Martin, deserves credit for transforming the hotel into one of the top two in Moscow.

I recently stayed at a hotel in Moscow for a few nights and had a fantastic experience. The location was ideal, just a short walk to the Metro and close to many attractions. The room was clean and cozy, with modern facilities that were comfortable to use. The staff were incredibly friendly and helpful throughout my stay. Special thanks to Adelia, the Guest Relations Manager, for her warm welcome and excellent service. I would highly recommend this hotel for anyone visiting.

I do recommend this hotel.

The hotel had a great location, close to key landmarks and attractions. It made it easy for us to explore the city and make the most of our city trip. The staff at the hotel were friendly and helpful, always ready to assist us with any questions or requests we had. The rooms were clean and comfortable, providing a cozy and relaxing environment after a long day of exploring.

One aspect that we didn't like was the lack of loyalty-building. We stayed for a long period of time, but when we asked for a special offer or gesture as a thank you, we were not accommodated.

The hotel rooms were clean and comfortable, providing a pleasant stay. Additionally, the location of the hotel was very convenient, with key attractions within close proximity. Furthermore, the desk reception staff were extremely helpful and provided excellent support throughout our stay.

The hotel rooms were a bit cold, and the heating system was not efficient enough to combat the cold Russian weather. Additionally, the style of the room furniture was too modern and didn't appeal to our taste.

Excellent staff, convenient location, comfortable bed, great facilities, tasty food.

Didn't dislike anything about the property.

Perfect location, friendly staff, great sound insulation, well-equipped room, excellent bathtub.

The rooms are clean, well-appointed, and comfortable. The concierge provides excellent service and is exceptionally helpful with reservations, show tickets, and arranging day trips. The hotel is centrally located and offers assistance with special events like the May 9th military parade. The staff is well-versed in English, making communication easy. The beds are incredibly comfortable, providing a great night's sleep.

Felt so well taken care of, no complaints whatsoever.

For the price we paid, we got great value and a comfortable room. The location was fantastic, although getting there in the crazy Moscow traffic was a bit of an adventure. The staff were incredibly friendly and helpful, making our stay even more enjoyable.

The only thing that could have been better about the breakfast was the variety of items offered.

Friendly staff, helpful concierges. Good room, not the best view. Great location, short walk to Kremlin and attractions. Plenty of cafes, restaurants, and shops.

The reception staff was friendly, spoke fluent English, and offered helpful information about transportation and nearby locations. The breakfast had a variety of dishes and a nice street view. The location was convenient, within walking distance of popular attractions and surrounded by cafes, restaurants, and shops.

My stay at Intercontinental was absolutely amazing. The hotel surpassed my expectations in every way. From the moment I arrived, the staff made me feel like the most important guest. The service was incredibly professional and fast. The hotel itself is excellent, with beautiful rooms and a great deal for the price. The location is conveniently located in the historic heart of Moscow, making it easy to explore all the major sites on foot. The breakfast buffet was delicious and had a wide variety of options. I had a very enjoyable stay and I will definitely make Intercontinental my regular hotel whenever I'm in Moscow.

Great support at reception with kind, English-speaking staff. Excellent breakfast with varied cuisine. Convenient location near Red Square. Comfortable beds. Free wifi and minibar. 👍

Excellent reception support with friendly and helpful staff. Convenient location near Red Square. Varied breakfast with a nice street view. Clean and safe environment with masked staff. Avoid rush hour traffic for taxi service.