The staff, especially the young lady at reception, were very friendly and helpful. Umbrellas were available for loan, which came in handy for day trips. The buffet breakfast had a wide variety of tasty choices. The beds were comfortable. There was also a budget-priced restaurant serving traditional Russian food right across the street.

Felt very comfortable, no complaints.

The hotel offers great value for money. The prices are reasonable and the attention to detail is evident in every aspect. The location of this hotel is perfect as it is situated at the very center of the city, closer to all the major tourist sites. Additionally, it is conveniently located next to the Vladimirskaya metro station, making it easy to explore the city. The service from the staff is exceptional, providing a warm and welcoming atmosphere. The basic amenities in the rooms, including the lovely wooden furniture and wifi provided everywhere, ensure a comfortable stay. The beds are also of good quality, guaranteeing a restful night's sleep. The breakfast at this hotel is a highlight, with perfect croissants included.

No negative aspects.

I had an amazing value for my money at this cozy hotel. The rooms were spacious, spotlessly clean, and had a perfect bathroom with warm water and high pressure. The location was very central, right next to the metro station Dostoyevskaya, and the area felt safe with plenty of restaurants and supermarkets. The staff at the reception were incredibly kind and the breakfast offered a delicious variety of choices every day.

The food for breakfast could have had a greater variety over the week to make it more interesting for guests staying longer.

Convenient location near metro and train station. Friendly and helpful staff who speak good English. Clean rooms, although slightly dated. Noisy at times, but overall a comfortable stay. Limited amenities and no elevator.

The staff were extremely helpful and knowledgeable, always going out of their way to assist with directions, translation, and transport. They even offered advice on using public transport rather than just suggesting tour options. The hotel's location is perfect, with easy access to the metro and plenty of bars and restaurants nearby.

Felt totally at home, no complaints at all.

Perfect location, close to subway and city center. New, spacious and comfortable room. Friendly staff with good English. Surprisingly delicious Russian cuisine in the restaurant. 2nd visit this year!

Great value for money! The room was beautifully decorated and spacious, and the location was perfect for exploring the city. The staff at this hotel were incredibly helpful and friendly.

Breakfast delights, but a little more variety would have been nice.

As a couple, we loved the great location of the hotel, just 2 minutes from the subway and in a central area. The rooms were spacious and had a full-size bathtub, which was a nice touch. The hotel also provided water tanks on each floor, which was convenient as drinking tap water in Russia is not recommended. We enjoyed the quiet atmosphere of the apartment, with windows facing the inner yard. The breakfast at the restaurant in the same building was surprisingly good, especially considering the low price. The Wi-Fi was fast and reliable, which was important for us.

Felt fine, no complaint.

We got great value for our money with an unexpected upgrade to a deluxe room at Kristoff. The room was neat and perfect for a couple, with all the amenities we needed. The hotel's location was excellent, close to the metro, shops, and restaurants. The staff, especially Elena, were friendly and helpful, making our stay even more pleasant.

The breakfast experience could be improved by reconsidering the music choice, as there was a lot of hip hop with profanity.

We were upgraded, perfect room, great amenities, fantastic breakfast, helpful staff, good wifi.

Was all great.

This hotel is located in the heart of the city, right next to the Vladimirskaya metro station. It's so convenient to be closer to the major tourist sites and to have easy access to public transportation. The staff at this hotel is amazing, always ready to help and provide excellent service. The rooms are cozy, with lovely wooden furniture and spacious bathrooms. The wifi is provided everywhere and the water pressure in the shower is fantastic. Plus, the breakfast offered by this hotel includes perfect croissants and is included in the price, making it a great value for money.

Everything was spot on, nothing to complain about!

The hotel's central location was perfect for exploring the city, as it was close to major tourist sites. The prices were very reasonable, especially considering the value for money. The staff provided excellent service and attention to detail, ensuring that the rooms were cleaned everyday with warm water and high-pressure showers. The breakfast, which was included in the price, was delightful with perfect croissants.

All was great, no complaints.

Fantastic location, close to main street and underground. Big, clean rooms with great communication and helpful staff. Large and cheap breakfast. Good price with exceptional gift of champagne and airport breakfast. Polina Koval was extremely helpful to us as first-time visitors to Saint Petersburg.

Everything was fantastic.

Clean rooms at a good rate and in a good location. Short walk to main street and metros. Helpful staff.

The hotel is conveniently located within walking distance of two metro stations, making it easy to explore the city. Additionally, there is a 24/7 supermarket just a short walk away, perfect for picking up any necessities. The hotel is also situated in a lively neighborhood, with a restaurant nearby where you can enjoy delicious Russian cuisine. The rooms are clean and spacious, with comfortable beds and plenty of storage space. The breakfast buffet offers a wide variety of options, ensuring a satisfying start to the day.

Some guests experienced issues with the curtains not being thick enough, allowing light to enter the rooms during the white nights.