During our stay at Shahd Al Madina, my family had a wonderful time exploring the vibrant area, including the delightful outlet shopping nearby. The convenience of the location allowed us to immerse ourselves in the local culture and discover unique treasures. The delicious cuisine in the Silk Lounge, with its serene ambiance, made it an ideal spot for my wife and me to relax and enjoy some quality time together.

My wife says that there should be more children-friendly activities available at the hotel, offering young guests a chance to have some fun and make new friends.

Me and my friends had a blast visiting Al-Masjid Al-Nabawi which was just a hop and a skip away. Plus, we had a half board option, and the dining was lit! The staff went all out and even surprised us with a custom-made chocolate cake. It was straight-up awesome!

The only thing we'd wish for is a more happening nightlife spot or a cool rooftop hangout for young peeps like us. A place to chill after a day of exploring and shopping would have been dope.

I chose this hotel for attending a session because it provides the perfect base for both business and holiday travel. The event facilities were efficient and well-equipped for my work needs, offering conference space and meeting rooms. The business center and 24-hour front desk were also convenient for any last-minute requirements.

One service that I missed for my work was a dedicated coworking space or business lounge within the hotel premises.

The hotel is located 5 minutes from the holy mosque. Beautiful Islamic decorations throughout. Breakfast had a variety of options and was delicious.

Managed By Accor provided excellent service during our stay, going above and beyond to accommodate our request for a specific type of room. The location was perfect for our needs and the amenities were top-notch. I would recommend this hotel for a comfortable and enjoyable stay.

Very close to Haram, convenient for ladies. Staff cooperative. Mr. Shoaa at Silk Lounge provided excellent service. Clean, well-organized, spacious junior suite. Helpful and smiling staff. Perfect breakfast and in-room dining. Good room size for family of four with separate lounge area. Spacious bathroom. Excellent in-room service. Amazing variety and standard of breakfast. Karak tea offered. Fresh and delicious pastries. Power showers and comfortable beds.

Excellent location, just a 3-minute walk to King Fahd Gate No: 21. Welcoming and helpful staff, especially the ground floor staff. Clean and good quality bedding items. All basic amenities and grocery shops available on the ground floor. Close proximity to Masjid-Al-Nabawi and shops. Attentive housekeeping staff. Spacious bathroom. Good breakfast with a lot of variety

Felt very welcome, no complaints whatsoever

The staff at the hotel were very friendly and welcoming. They made us feel at home and went out of their way to ensure our comfort. Additionally, the breakfast offered at the hotel was excellent. There were a variety of options to choose from and the food was tasty and satisfying. Moreover, the location of the hotel was very convenient. It was close to the main attractions of the city, making it easy for us to explore and enjoy our city trip.

The rooms were not well-maintained, with broken reading lights and stained carpets. The cleanliness of the showers also left much to be desired.

The room at Shahd Al Madina Managed By Accor was incredibly spacious, even for a group of four. We loved the separate living area with a sofa and extra TV. The bathroom was also very spacious and well-equipped. The variety of food options and fast service to refill were truly astonishing. I highly recommend this hotel for a comfortable and enjoyable stay.

Perfect location, thanks to that I could walk easily to the Haram. The hotel has a 24-hour front desk, but why bother when you can enjoy being exhausted? Continental breakfast is available, just what I needed to start my day in a mediocre way.

Who needs professional staff when you can have rude and incompetent staff that make your stay unforgettable?

Easy car park procedure. Excellent quality breakfast. Abundance & scatter of elevators. Hospitable staff.

The value for money at Shahd Al Madina Managed By Accor was excellent, and the room was clean and comfortable with modern furniture and romantic lighting. The location of the hotel was extremely convenient, just a few steps away from the mosque. The staff were courteous, welcoming, and always willing to help.

Breakfast delights could have been improved with a wider variety of options.

My recent business trip to this hotel was quite enjoyable. the room was spacious and provided all the necessary amenities for a comfortable stay. Secondly, the hotel's location was ideal, being close to key attractions and easily accessible. Additionally, I really appreciated the exceptional service of the staff, who were always friendly and ready to assist.

There were a few aspects that I found disappointing. the cleanliness of the room fell short of expectations, with noticeable stains on the carpet and bathroom walls.

The location of the hotel was perfect, with easy access to the main street. The staff at reception, particularly the Saudi boy with a little beard and the lady, were friendly and helpful, making the check-in process smooth. The room was lovely and had a great view, although some furnishings were worn and in need of replacement. The bathroom and amenities were of high quality. The breakfast had a lovely variety and the staff were polite and accommodating. we had a pleasant stay and enjoyed the facilities and room advantages provided.

Some guests at the hotel exhibited entitled behavior, which can sometimes affect the overall experience.

I had a fantastic experience at this hotel. The location was incredible, just across King Fahd Gate 23 from the Holy Prophet Masjid. The staff treated guests like family members and were very friendly and supportive. The cleanliness of the hotel was outstanding, with the rooms being spacious, clean, and comfortable. The hotel facilities were great, including the basement parking which was an added benefit. The breakfast provided had a wide variety of choices and the staff attending to our needs were excellent.

Nothing at all.