We had adjoining rooms which was perfect for our family, and the sofa bed provided for our kids was spacious. the balcony overlooking the pool was an added bonus, offering a fantastic view. the fact that drinks at the bar were complimentary was a pleasant surprise.

The distance we had to walk from our room to the pool, as our room was located quite far away. receiving a feedback survey after every meal or service became tedious, especially with three young children in tow.

the Spa & wellness centre was exceptional, with a full body massage and body wrap that left us feeling rejuvenated. the outdoor swimming pool and Jacuzzi provided a tranquil environment, surrounded by a garden area that was serene and relaxing. We were impressed by the entertainment provided by the hotel, including a leisure/ TV room, beach umbrellas and sun loungers, perfect for soaking up the sun.

The only minor issue was with the private facilities, as we were expecting in-room breakfast, but it was only available in the restaurant buffet. this did not detract from our overall experience.

We had an amazing three-day escape at Shangri-La! The warm welcome, efficient service, and stunning surroundings made our stay unforgettable. The pool and private beach were fantastic, providing a peaceful and enjoyable experience. The rooms with balconies offered breathtaking views, and the cleanliness of the entire property was impressive. The delicious food, friendly staff, and convenient online ordering system made dining a breeze. The spa was top-notch, and we loved the serene ambience. a truly superb luxury resort experience that we can't recommend highly enough!

Can't recommend highly enough this hotel.

The location of the hotel was amazing, right on the beach with direct access. the resort itself was beautiful, with multiple pools and a kids club that kept the little ones entertained. the room we stayed in was spacious and had a balcony with a stunning view of the beach and pool. the hotel also offered free drinks in the mini bar, which was a nice surprise. the breakfast included was delicious and had a variety of options to choose from.

The quality of the food in one of the restaurants. the dishes we ordered were not up to par, lacking flavor and seeming to be prepared from pre-packaged ingredients.

The view and scenery are incredible, with breathtaking views of the surrounding area. the private beach is wonderful, with soft sand and clear water. Rooms and hallways smell very good. the staffs are professional, attentive, and helpful. the air conditioning works perfectly – cool and refreshing.

The price is too expensive. the breakfast ordering system via iPad is in serious need of improvement, as the dishes we ordered usually did not arrive at our table, even after 30-45 minutes.

We couldn't say anything more about this resort other than wow and that we wished we had stayed longer. The location, the views, the facilities, the gardens.it was all fabulous. Unfortunately we only stayed one night but from the moment we arrived to the moment we left, all the staff we encountered went out of their way to make sure our stay was perfect and that we had everything we needed. The biggest thank you of all goes to Jennifer at the front desk who greeted us so warmly when we arrived and then unexpectedly surprised us with an upgrade to a beautiful suite. It was very much appreciated after coming off the first of two long haul flights. The swimming pool and gardens are immaculately maintained and the breakfast buffet was outstanding, by far the biggest and best we have ever experienced. We definitely plan on returning one day - and this time for longer than one night!!

We enjoyed our stay at Shangri-La. The family garden room was spacious and the balcony had a great view of the pool. The kids section at the buffet was convenient and the staff were helpful. I'd recommend this hotel.

Great service, friendly and attentive staff. Family-friendly atmosphere with lots of activities for kids, including a private lagoon with kayaking and paddle boat rentals. Rooms are equipped with safety features for children, such as round tables and night lights. Delicious breakfast with a wide variety of options. Convenient location near the beach.

This resort is an ideal getaway for families looking for a beach and plenty of local attractions. The breakfast buffet is incredible with many options to suit everyone's tastes and diets. The rooms are comfortable and well-maintained, some with beautiful sea views. The staff are attentive and helpful, and the water activities are an added bonus. It's also located on a beautiful garden surrounded by a canal and there's a bistro perfect for families with children.

The overall ambiance is a bit outdated and might not be worth the price compared to other hotels on the island.

Kid-friendly, attentive staff, delicious food, beautiful location, expansive pool.

Nothing it is perfect.

I stayed at this place and it was located right on the beach. The service was amazing, and the staff went above and beyond to accommodate our requests. We were pleasantly surprised when they kindly sent a birthday cake up and also allowed a late check-out request till 2 pm. The hotel amenities were great, with a beautiful outdoor swimming pool area and a spa centre that provided relaxing treatments. The restaurant buffet was delicious, and there were various dining options available. it was a wonderful experience staying here.

Highly recommended for families looking for a refreshing and fun-filled vacation.

Luxury room, daily drinking water, great location for families, shuttle service, outstanding buffet breakfast.

Nothing.