I recently stayed at a 5-star hotel and had an amazing experience. The staff at Swissotel were incredibly attentive and even upgraded me to a higher floor when they learned it was my birthday. They even surprised me with a delicious birthday cake. The room was spotless and the bathroom was first-class. The view from the 56th floor was absolutely breathtaking. It was definitely worth the price and probably the best hotel I've stayed in so far.

N/A 🙌

The value for money at Swissotel was great, and the room had an unbeatable view. The location was excellent, with Raffles just steps away, and the staff treated us with efficiency and friendliness.

Food for breakfast could be improved with more variety and better quality options.

Just had an amazing stay at Swissotel in a central location next to Raffles Hotel. Taxi transport good for all around the city centre. Ask for renovated room, standard rooms are spacious. Great views, but the balconies are locked down. One Concierge was super helpful, staff was friendly. Spacious room with a big bed, balcony, and a great view. Excellent housekeeping, very clean. Free Wifi for multiple devices. Convenient location directly at "City Hall" metro station. Smooth check-in and check-out. Able to use the "Hospitality Suite" to shower late on the checkout day.

Would definitely recommend this hotel.

Great location, spacious rooms, comfortable beds, affordable dining options, friendly and helpful staff.

No complaints.

I had an excellent stay at Swissotel. As I approached the self-service check-in area, I was warmly greeted by a staff member who upgraded my room to a harbor view. The view was absolutely breathtaking. The room itself was spacious and modern, with a recent renovation. It was clean, well-maintained, and free from external noise. The bed was comfortable, and I slept well during my stay. I appreciated the complimentary bottles of water that were provided daily, and the WiFi in the room worked perfectly. The hotel's location was also ideal, with direct access to the Raffles City Shopping Centre and City Hall MRT station, making it easy to explore the city. I would highly recommend this hotel.

The hotel is situated next to an MRT station, making it easily accessible to most major attractions in the city. it is in an attached shopping mall which offers a wide range of dining options. Despite not being suitable for business travellers, the hotel provides excellent service and breakfast with a stunning view of the city.

Some guests have reported issues with the room temperature control, making it difficult to stay cool and comfortable in the humidity.

We had an amazing New Year's stay at this hotel! The check-in process was smooth and the staff were friendly and professional. The room we stayed in had a stunning view of the city skyline and even though there were a few specks of dust, it didn't bother us much. The dinner at the restaurant was absolutely delicious, and the set menu was reasonably priced. The gym and pool amenities were great, and the Pina Colada from the bar was fantastic. The room service was prompt and the food arrived warm and tasty. we had a fabulous experience!

The breakfast buffet was a bit disappointing as some of the savory dishes were served cold, which was a bit unappetizing. Additionally, the self-service check-in and -out service felt impersonal for a 5-star hotel, and the swimming pool was not up to par, it felt dirty and not worth using.

The hotel offers excellent facilities and amenities, including beautiful rooms with dimmer lights, great service from the staff, an exceptional view and convenient location. The self-check-in and out option is a plus for those who prefer a hassle-free process.

The staff provided outstanding service and made us feel cared for throughout our stay. They went above and beyond to ensure our needs were met.

The room had a great view of the city and the condition of the room was perfect. The hotel was conveniently located near a shopping mall and MRT station, making it easy to explore the city. Additionally, the staff provided excellent service and made us feel welcome during our stay.

The self check-in process seemed confusing and many guests had difficulties with it. The lack of storage space in the room was also a drawback, especially for longer stays.

Upgraded to a Suite, great experience from arrival to departure. Thankful for special treat. USB ports throughout room. City Ruffle Mall is useful. Hotel is beautiful, comfortable, and clean. Outstanding service and helpful staff. Quiet floors. Convenient location. Breathtaking view. Makes you feel like a guest. Large, clean room. Beautiful pool. Good breakfast. Topi Tiam dinner delicious. Great for a holiday.

Great service, clean rooms, fantastic view, convenient location, complimentary wifi, lovely pool.

Nothings.

The in-room check-in was a pleasant surprise, and the elegantly designed room with a breathtaking view made my stay at Swissotel a delight. The room had unique features such as the “Relax” setting for lighting, which allowed me to unwind easily. It was also very convenient to have so many USB charging sockets located throughout the room. I recommend this hotel.

Great location, with easy access to public transportation and shopping options. Beautiful views from the high floor rooms.

Self-help check-in kiosks were often not working properly.

We loved staying at this hotel! The location was perfect for all the attractions we wanted to see. Being situated near MRT and other shopping centres made it very convenient for us. The staff provided excellent service, from check-in to check-out, with the concierge, restaurant manager and all the staff always on hand to help. The rooms were very comfortable, with in-room amenities like hair dryer, ironing facilities, air conditioning, coffee and tea facilities, mini-bar. The leisure spa and wellness centre were great places to unwind and relax, with a sauna, swimming pool, outdoor pool, jacuzzi, spa lounge. we would highly recommend this hotel to our friends.

Great location near top tourist attractions and shopping mall with food court. Spectacular views from Harbour View Rooms. Beautiful and clean hotel with comfortable beds. Delicious breakfast with amazing spread. Room upgrade for anniversary.