The location was perfect for exploring the historic center, with easy parking. The hotel had modern and comfortable decor, spacious rooms, and a great shower. The staff were friendly and helpful, recommending a fantastic restaurant nearby. Ideal for attending events at the Europa Congress Centre.

Felt at home instantly, no complaints whatsoever.

The staff were helpful, kind, and accommodating. Great location for walking and public transport. Shops, cafes, and supermarkets nearby. Good breakfast with fresh orange juice and Nespresso coffee. Friendly and helpful reception staff.

Can't fault anything about it.

loved my stay in vitoria-gasteiz! ac hotel was fantastic - helpful staff, great location near old town and tram, and plenty of shops and cafes nearby. vitoria is such a green, friendly city with everything you need, and buses/trains to explore more. definitely exceeded my expectations.

Slow, wobbly lifts.

The hotel offers great value for money, with reasonable prices and attention to detail. The location is fantastic, just a short walk from the central square and with convenient access to public transport. The staff are friendly and informative, providing helpful recommendations. The rooms are comfortable and quiet, ensuring a good night's sleep. The breakfast selection is extensive, with plenty of choices and included in the rate.

All was fine, no complaints.

Located close to Vitoria historic city center, this hotel offers easy access to explore the charming streets and attractions. The convenience of having a tram line nearby makes it convenient to travel around the city. The rooms are comfortable and well-appointed, with modern amenities such as flat-screen TVs and charging outlets. The breakfast buffet provides a good start to the day, and the staff are helpful and friendly.

The noise from the traffic and revelers in the boulevard below can be quite disruptive, making it difficult to get a peaceful night's sleep.

The hotel was recently renovated and offered a beautiful euro-modern design throughout the lobby and rooms. the location was also convenient with easy access from a main road and an adjacent underground parking garage. the breakfast buffet was excellent with great value and there were plenty of recharging outlets in the room.

The hotel charged a ridiculous 14€ fee for the Wi-Fi service, which felt like an unnecessary and expensive nickel and dime. the only ventilation in our room was through the wire-screened patio, which could be considered a safety issue for some guests.

We loved the cleanliness and spaciousness of the rooms. The hotel facilities were excellent with free WiFi and a tasty breakfast. The location was perfect, just a short walk from the city center and with easy access to public transport. The staff were friendly and helpful throughout our stay.

Nothing, all great.

The value for our money at this hotel was excellent - clean, spacious rooms with modern furnishings. The location was perfect, with easy access to the city center by foot. The staff were incredibly friendly and helpful throughout our stay.

The breakfast option could have been better with more variety.

As vegetarians and vegans, we were pleasantly surprised by the variety of options available for breakfast. The hotel provided delicious and satisfying plant-based meals, catering to our dietary needs.

We felt quite safe during our stay and the staff went above and beyond to ensure our comfort and satisfaction. Nothing was too much trouble for them.