The view from the hotel was breathtaking, with stunning panoramic views from the rooms. the staff was friendly and helpful, making our stay more enjoyable. the breakfast offered a wide variety of options and the food was delicious.

The wifi in the rooms was weak, which made it difficult to connect. the hotel building showed signs of wear and tear, needing some renovations.

The hotel boasts a stunning location situated down below the cliffs, offering breathtaking views of the coast. The spacious rooms are modern, clean, and equipped with comfortable beds. Guests can enjoy a variety of facilities, including an indoor pool, entertainment options, and good wifi throughout the hotel. The restaurant offers a great selection of food, with options for hot and cold starters, delicious desserts, and even a hot and delicious fruit crumble. The hotel also provides good service, efficient reception staff, and maintains a high level of cleanliness. the hotel is conveniently located near the reception area, and it is cheap to return by taxi.

The hotel lacks proper tea and coffee making facilities in the rooms, forcing guests to pay extra to rent a kettle.

The value for money was great, with spacious rooms and breathtaking sea views from our balcony. The location was convenient, with a special lift to the coast road making it easier to explore the area. The staff were professional and attentive, making our experience even more enjoyable.

The breakfast could have been improved with more variety and fresher options.

Incredible views, large comfortable rooms, excellent food choice and quality, friendly staff.

All was good.

Great ocean views, helpful staff, modern rooms with daily cleaning. Convenient location, comfortable beds, and clean hotel. Delicious food with variety and atmosphere.

Spacious rooms with lovely bedding, lots of storage space, and superb cleanliness. Pleasant ocean view from private balcony. Excellent lighting and reading light by the bed. Efficient waiters and staff. Lots of choice for food.

I had a fantastic stay at this hotel. The cleanliness was top-notch, with rooms being spotless and well-maintained. The hotel facilities were great, with an outdoor pool area that was clean and inviting. Transportation was convenient, with the hotel's location being only 500 meters from the city center and on the sea. Additionally, there were plenty of free parking spaces available in the streets around the hotel. The breakfast provided was delicious, with a wide variety of options to choose from. The staff were incredibly friendly and helpful, providing 5-star service throughout my stay.

No negatives from this place.

Beautiful views from balcony, great food, good prices. Rooms are spacious with ocean views, comfy beds, and cleaned daily. Spa offers fantastic massages. Layout is well-designed with all rooms facing the sea. Breakfast has nice variety. Lift provides easy access to town. Enjoyed our stay.

Good location, huge and comfortable bed, nice pool with warm water, friendly and professional staff, great breakfast and dinner with a wide variety of food, beautiful sea view from the balcony.

Nothing, all great.

Stayed here over Christmas. Great value for the price. Loved the complimentary champagne and chocolates in the room. the ocean front view was amazing and the short walk to the lively center was a big plus. Parking was easy and free on the nearby streets.

The swimming pool was overcrowded and smelled really bad. the dining area was chaotic and always full.

had an amazing stay in puerto de la cruz. Hotel Best exceeded expectations with stunning ocean views, spacious rooms, and delicious diverse meals. Definitely recommend!

limited parking options

Spacious room with two Queen-size beds. Convenient location with easy parking. Accessible to downtown promenade. Impressive food variety. Multiple relaxing areas. Interesting location near tourist center. Good facilities including pool and tennis court. Helpful staff.

The hotel has a great location, close to autostreet and the beach, making it convenient for families with children to explore the area. In the evening, there are plenty of loungers available for relaxation. The rooms are cozy and recently refurbished, providing a comfortable stay. The breakfast offers a good variety of choices, and the view from the hotel is impressive. The staff provides excellent service, even artfully folding pyjamas during room service.

Some guests have mentioned having to pay extra for certain drinks, such as named gins or Coca Cola, which can be a bit disappointing.

the rooms were spacious and clean, with a beautiful sea view. We booked two rooms and were thrilled to find that they were located next to each other, making it perfect for families. the beds were incredibly comfortable, and the room had a fresh renovation feel to it. the hotel offered a minibar with complimentary soft drinks, which was a nice touch. There was also an elevator that took us directly to the street by the sea, allowing for easy access to the main promenade.

Nothing to complain about at all. 😊

the spa and wellness center provided a range of services including body scrubs, massages, facials, and more. the outdoor swimming pool was absolutely stunning, with sun loungers and beach umbrellas available to use. the on-site restaurant offered a delicious buffet breakfast with an extensive variety of dishes to choose from. the location is ideal for those seeking a relaxed and peaceful holiday, with easy access to the beach.

There was one minor issue that detracted from an otherwise perfect stay. the private facilities could be better maintained, with some areas of the hotel exhibiting neglect.