We had a fantastic family stay in the heart of the city, surrounded by iconic landmarks like El Retiro and Cibeles. The nearby metro station made it easy for us to explore further. We loved ending our busy sightseeing days at the "CafeTe" on the corner, enjoying their delicious iced tea. The room was clean and cozy with modern decor. The staff was friendly and helpful, ensuring our needs were met.

The breakfast options were limited, but we found plenty of great cafes nearby to satisfy our cravings.

Reasonably priced bars, friendly receptionists, good local connections, tea/coffee in room, improved shower gels.

Nothing all excellent.

Great value for money in an upscale neighborhood with lovely rooms featuring balconies overlooking the charming Calle de Velazquez. The staff is friendly and attentive, and the basic amenities are all provided. Best location in Madrid!

All was great!

Conveniently located with easy access to major museums and attractions within walking distance. Friendly, accommodating and professional staff. Clean and well-maintained amenities with great attention to detail. Comfortable rooms with all necessary facilities for a comfortable stay. Would highly recommend for both business and leisure travelers.

The hotel was conveniently situated in the heart of the city, in a prime location close to major tourist spots, shops and restaurants. The rooms were generally clean, quiet, and comfortable, with all necessary amenities. The complimentary breakfast had a variety of options with fresh fruits and beverages on offer.

Although the hotel staff was helpful and friendly, the receptionist was not very accommodating or polite during check-in, and this left a negative impression on our stay.

The staff were extremely friendly and welcoming, from the person who greeted us to the waitress at breakfast. The breakfast itself was delicious and the price was very affordable. The location of the hotel was ideal, with easy access to all the major attractions, and there were plenty of fantastic restaurants and cafes nearby. The room, although small, was sufficient and had a lovely terrace, which was an added bonus.

Felt well taken care of, no reason to complain.

The location was fantastic, with plenty of affordable dining options nearby and easy access to public transportation. We also appreciated the complementary breakfast and the ability to check out at noon, allowing us to make the most of our last day.

Some of the rooms were undergoing renovations during our stay, which made navigating the hotel a bit of a challenge at times. we wish the room had included a hairdryer and kettle for added convenience.

We had a truly wonderful experience at Bypillow Velazquez 45. The staff went above and beyond to make us feel at home and the rooms were impeccably clean and well-lit. The recent renovation made everything feel fresh and stylish. The location in the charming Salamanca neighborhood was peaceful and convenient, with easy access to the metro station. The hotel's interior design was cozy and clean, making us feel right at home. We also appreciated the helpfulness of the staff and the close proximity to plenty of monuments, restaurants, and shops.

The location was perfect! Lots of restaurants and bars around, close to the metro station. The hotel room was clean and comfortable, and the complimentary water was a nice touch. I'd recommend this hotel for its location and cleanliness.

Convenient location near popular attractions, with charming cafes, restaurants, and shops in the area. 24/7 reception and delicious breakfast available. Clean, modern design throughout. Elevator access and good air conditioning.

The location of the hotel is perfect for exploring the city, with plenty of restaurants and shops nearby. It is also next to the reception elevator, making it easily accessible for disabled guests. The room offers a great view of historical buildings and there are thoughtful touches like robes and flip flops provided. The breakfast is excellent, with a variety of options including eggs, sausages, cereal, and yogurt. The hotel is also sensitive to light, with a display on the AC/heating.

The lighting in the room could be improved to make it brighter.