Excellent pool and surrounding areas, great rooms with fridge and safe , friendly and professional housekeepers, good breakfast and dinner with croissants, convenient location with supermarket nearby.

The hotel is conveniently located near the beach and shops, making it easily accessible for guests. The outdoor seating areas are comfortable, with proper seats instead of the usual plastic ones. The rooms are spacious and well maintained, providing a comfortable stay for guests. The staff is helpful and friendly, ensuring a pleasant experience. The breakfast offers a variety of options to choose from.

The air conditioning in the rooms is not very effective.

Located in the heart of Tenerife, this hotel offered the perfect Christmas experience. the staff was very knowledgeable and helpful, ensuring that the guests had a great time. One of the best aspects of this hotel was the clean pool area, with ample sunbeds available throughout the day. the evening entertainment provided was another added bonus, making for a fun and exciting atmosphere. the hotel felt private and modern, with superior rooms providing access to an excellent spa.

The large food selection each day was overwhelming, and while the staff was friendly, the quality of food could have been better. There were large queues to get drinks at the poolside bar, and more staff was needed to accommodate the guests.

my experience at this hotel was positive. The check-in process was easy and the staff at the reception were friendly and helpful. The rooms were comfortable and clean, with comfortable beds and effective air conditioning. I also appreciated the efforts of the housekeeping staff, who worked diligently to keep the hotel spotless. The hotel had two pools, which were busy but not overcrowded, and there were always beds available. The kids pool and play area were well-maintained and secure. The bar staff were hardworking and friendly, and the evening entertainment was enjoyable. The food at the hotel was great, with a variety of options for both adults and children.

While there were many positives about this hotel, there were a few aspects that could be improved. One issue was that the bar inside the hotel would get busy in the evenings, resulting in longer waiting times for service.

Great location, close to beach, restaurants, and attractions. Helpful and friendly staff. Clean and spacious rooms with comfortable beds. Delicious variety of food options. Fun events and entertainment.

Nothing to be said.

We stayed at a great hotel with clean rooms and a beautiful garden access. The daily room cleaning was a nice touch, and the WiFi worked well. The highlight of our stay was the SPA, which we paid extra for and it was definitely worth it. The dinner had a good selection of food, and we enjoyed the variety. Although breakfast was a bit repetitive, the chocolate fountain for churros was a nice touch. The half board option worked well for us, and the drinks at dinner were reasonably priced.

I couldn't believe how clean and spotless the hotel was, from the rooms to the pool area and even the reception area. It was like they never stopped polishing! The hotel staff, despite the language barrier, were friendly and happy to help whenever I needed anything. The buffet-style food was amazing, with a different theme every night so there was never a dull moment. The location of the hotel couldn't have been better, right in the heart of the nightlife and surrounded by great restaurants and bars. If you're looking for a lively atmosphere, this is the perfect choice. Plus, everything you purchase at the hotel is charged to your room key, making it convenient and easy to settle the bill at the end of the week. The entertainment may have been cheesy, but the kids seemed to love it. this is definitely the best hotel I've stayed in so far in Tenerife, and I'm quite particular about cleanliness. Don't pay too much attention to the negative reviews, as I'm not sure what would please some people! I would highly recommend this hotel.

Although the hotel was clean and comfortable, the food selection for vegetarians was limited, so I ended up eating out most nights. It would have been nice if there was a separate children's food area for families.

I recently stayed at this 4-star hotel and had a fantastic experience. The staff here were exceptional and provided excellent service throughout my stay. They were friendly and always willing to help with any request I had. The room was clean, tidy, and well-equipped with all the amenities I needed for a comfortable stay. The hotel also offers a range of facilities and services such as a spa, swimming pool, and entertainment options, which added to the overall luxurious experience. The location of the hotel was also great, with easy access to local bars and attractions.

I would highly recommend this hotel to families looking for a luxurious and comfortable stay.

We had a brilliant summer holiday in a hotel in Playa Las Americas. The location was ideal for night outs as it was just a 5 minute walk from the lively nightlife area, but still quiet enough to get a good night's sleep. The beach was also just a short walk away. The room was fabulous with a spacious bathroom and a mini-fridge. The staff were friendly and attentive, and the breakfast was delicious with plenty of options to choose from.

That some areas of the hotel were not as clean as expected, with service stations being left messy and not properly wiped down.

Helpful staff, good location, clean room with a spacious bathroom, nice pools with a mountain view. Suitable for families with kids.

Felt special, no complaints.

The hotel is conveniently located close to the main beach and within walking distance of bars and shops. Guests consistently praise the cleanliness of the rooms and the friendly service provided by the staff. The restaurant offers tasty food with a good variety of options, and the daily maid service is efficient. The pool area is well-maintained and offers plenty of loungers and seating areas. the hotel provides a comfortable and enjoyable stay.

Some guests have mentioned that the bathroom door is partially transparent, which can lack privacy.

stayed in playa de las americas before but alexandre hotel gala exceeded my expectations, staff was welcoming, rooms spacious and clean, great entertainment, excellent food variety.

No kids park.