Great location, friendly and informative staff, free street parking, spacious room with lots of natural light, simple breakfast. Efficient and accommodating during special events with extra security.

Spacious, modern rooms. Helpful English-speaking staff. Amazing views from the roof terrace. Located in a quiet, safe neighborhood with free street parking. Approachable and informative staff.

Spacious, modern rooms with spotless cleanliness. Helpful staff who spoke English. Amazing views from the rooftop terrace. Great location with friendly and informative welcome. Functional kitchen, though utensils removed.

This place is located in a quiet, safe, and upmarket residential area, making it perfect for a peaceful stay. There is ample street parking nearby, so you don't have to worry about the safety of your vehicle. I felt completely at ease walking late in the evening in this nice middle-class suburb. The neighborhood is beautiful, with tree-lined pedestrian areas leading to the city center, which is easily accessible. The staff here is professional and friendly, always going the extra mile to make you feel welcome. They speak English, which was a relief for me as my Spanish is limited. The rooms are bright and airy, with modern amenities and free Wi-Fi. The cleanliness of the facilities is top-notch, and the silence at night ensures a peaceful sleep.

I would highly recommend this hotel to families looking for a comfortable and luxurious stay.

I recently stayed at this hotel and I must say I was pleasantly surprised. The location in a quiet safe good neighborhood was perfect for my needs. The hotel is situated in a nice residential area about 2km outside of the city center, providing a peaceful environment away from the hustle and bustle. The area felt upmarket and I felt safe walking around.

I would recommend this hotel to family and friends.

The staff, especially Helena, was incredibly helpful and committed to ensuring our trip went smoothly. The hotel is located in an upscale area of Vitoria-Gasteiz and has a bright and modern building. The rooms are spacious, clean, and have great free WiFi. The reception staff were very welcoming and accommodating, even switching to our language to make us feel more comfortable.

There was nothing I didn't like.

Efficient, friendly staff. Alternative room provided during New Year's event. Well-controlled security. Spacious, clean rooms. Kitchen available, although dishes/kettle removed. Fantastic location for jazz festival. Charming receptionist switched to our language.

Our weekend break was a brilliant experience! The hotel offered comfortable and spacious rooms, with modern decor, and a fully-equipped kitchen which was perfect for our needs. The hotel's location was just a short walk from the city centre and felt very safe, with many local amenities nearby, including some great restaurants and cafes. The staff were extremely friendly and helpful, making our experience very pleasant indeed.

The only downside to the weekend was the rooftop terrace which, unfortunately, closed early. However, the views were stunning, and this barely impacted our stay.

Wir haben einen fantastischen Aufenthalt gehabt. Das Hotel war super sauber und wurde jeden Tag gereinigt. Das personal war sehr aufmerksam und hat uns viele Informationen über Ausflüge und Tavernen gegeben. Außerdem gab es Parkplätze zur Verfügung. Alles in allem haben wir uns sehr wohl gefühlt und würden gerne wieder hierher kommen.

I had a fantastic stay at this hotel. The location was superb, right in the heart of everything. The staff was friendly and helpful, making check-in a breeze. The cleanliness of the room was impeccable, and the bed was incredibly comfortable. The internet connection was fast and reliable, allowing me to stay connected throughout my stay. the hotel facilities were top-notch, providing everything I needed for a comfortable stay.

Was all great.