This hotel is conveniently located close to the airport, making it a short trip on the nearby metro. It is also just a short distance from the congress center, making it an ideal choice for business travelers. The rooms are comfortable and spacious, with amenities that make for an enjoyable stay. The staff is friendly and helpful, ensuring that guests have a pleasant experience. The breakfast offers a variety of healthy and tasty options, appealing to different preferences.

The restaurant menu, especially for room service, could benefit from a bit more variety.

For the price we paid, the value was unbeatable. Our room was clean and comfortable, with great air conditioning. The location was convenient, especially with the free airport shuttle bus. The staff treated us with efficiency and politeness.

The morning meal could be improved with a wider variety of options.

We had a great stay at the hotel, the staff at Novotel were very professional and friendly. They made us feel welcome and were particularly engaging with our children. the hotel facilities were impressive, with two swimming pools and a toddler section. the foyer had some nice touches like an Xbox Kinect and fun toys for the kids. the food at the restaurant was delicious and reasonably priced, with the option of an outdoor BBQ. the wine selection was also good. We appreciated the free airport shuttle service, which was prompt, comfortable, and on time.

Nothing, all was good. 😊

We loved our stay at this airport hotel. The front desk clerk gave us great dinner recommendations and made reservations for us at a nearby restaurant. The lobby bar was a great spot for drinks and coffee. The location was convenient for catching an early flight, and the hotel was just a short walk to the airport. Perfect for our needs as backpackers.

Felt spoilt, nothing to complain about.

Had a surprisingly great experience at Novotel. the hotel was easy to reach from the airport with the free shuttle bus, which ran every 30 minutes. the staff were friendly and accommodating, allowing us to use the pool and store our equipment before check-in. the spacious room had a comfortable bed and a nice bathroom. the breakfast was top-notch, with a variety of fresh juices and both hot and cold dishes. We also had a fantastic dinner at the hotel restaurant, surpassing our expectations. the two outdoor swimming pools were a highlight, perfect for spending a relaxing summer day. Novotel was a family-friendly hotel with excellent amenities and services.

We absolutely loved the comfortable rooms with their plush beds and quality white linen. It was the perfect setting for our romantic escape. the hotel's ideal location right next to a metro stop made it extremely convenient for us to explore the city. We were able to easily travel to all the major attractions without any hassle.

That the food choices on the premises were quite limited and expensive. We would have loved to have more options available, especially for dinner.

Great value for money, with a clean and spacious room that comfortably accommodated my family of four. The hotel's location was convenient, with easy access to the airport and nearby amenities. The staff were friendly, helpful, and made us feel welcome throughout our stay at this modern hotel.

Menu for breakfast could be improved with better quality options.

The breakfast at Novotel was absolutely delicious. The croissants and coffee were the perfect way to start the day. The pool was a refreshing escape from the heat, and the gym offered a great option for a workout. The parking cost was very reasonable, which was a bonus. The renovated room on the first floor was clean, quiet, and perfect for my needs. The nearby metro station made it easy to get around the city. The staff were all lovely and helpful, which made my stay even more enjoyable. I highly recommend Novotel!

This luxurious 4-star hotel offers enhanced comfort and quality services. The location is perfect for those who need to catch early or late flights, as it is just a 5-minute walk from the subway station. The hotel is situated in a quiet area, allowing for a peaceful stay. The staff is efficient and polite, providing excellent room service and other amenities such as dry cleaning and laundry. The free shuttle service to and from the airport is very convenient, making travel hassle-free. The hotel also offers a delicious breakfast with plenty of food options to choose from.

I would highly recommend this hotel to my friends due to its convenient location near the airport and its luxurious and comfortable amenities.

Hotel was so clean, like I could eat off the floor. Loved the Mediterranean cuisine and the fancy golf course next door. Metro station just a hop away.

Oh, the smelly bathroom was to die for. Such a wonderful aroma to wake up to.

The hotel is conveniently located near a metro station, making it easy to access central Madrid. Additionally, there is a free shuttle service to the airport, providing convenient transportation for travelers. The rooms are comfortable, and the staff at reception are friendly and efficient.

The breakfast can be chaotic at times, with food running out before the stated end time of 11 am.

The room was clean, spacious, and comfortable. Great location for the festival. Easy access to metro and airport. Nice buffet breakfast. Temperature control and window opening options in the room. Renovated room with no carpet. Helpful and attentive staff. Swimming pool available.

Not obvious to find.

the staff at Novotel was extremely helpful and friendly. the young woman at the front desk was knowledgeable and willingly shared information with us. the maintenance person who came to fix the safe was also very helpful. the room was kept clean and the cleaning staff always greeted us with a smile and hello. the restaurant staff was nice and explained the menu, and the food was delicious. the hotel had a convenient location, a few minutes' walk to the metro, and a supermarket in the other direction. the free airport transfer was quick and hassle-free. the beds were comfortable and the pool was refreshing. it was a super value for the price.

Finding the hotel was not obvious.

Convenient airport location, helpful front desk with restaurant recommendations. Lobby bar serves drinks and coffee, and good breakfast buffet. Comfy beds with quality linen. Free shuttle service and close to metro. Nice swimming pools, engaging staff, and affordable food options. Free public parking available.

We stayed at this lovely hotel and it was a great experience. In terms of location, it is situated in a quiet area within 5 minutes' walk from a subway station and is ideal for those with early or late flights as the airport is easily accessible by a free shuttle service. The service from the staff was excellent, with room service, dry cleaning, housekeeping and laundry making the stay all the more comfortable. Furthermore, they provided us with a welcome drink and tours/ticket assistance, making our travels easier. The rooms were well-equipped, with ironing facilities, heating, air conditioning, mini-bar. The bathroom was modern with shower facilities and were stocked with free toiletries, ensuring guests' needs are covered.