the staff at Petit Palace was incredibly helpful and friendly, going out of their way to ensure our comfort. the rooms were clean and comfortable, and the breakfast was delicious. the hotel is situated in a vibrant area, surrounded by numerous restaurants, coffee shops, and stores. It was a quiet and peaceful place to stay, and I would definitely choose to stay here again.

Nothing, absolutely no complaints at all! 😊

The location of this hotel was amazing! It was in the heart of the city, making it so easy to explore all the attractions and go sightseeing. Plus, there was a metro station just a short walk away, which was super convenient. Another thing I really liked was the cleanliness of the room. It was spotless and well-maintained, which made my stay very comfortable.

One thing that bothered me was the noise from the street. The constant sounds and police lights at night were quite disruptive and made it difficult to sleep.

I stayed at Petit Palace for a week on a city trip with my family. The location was perfect, close to restaurants and within walking distance to all the major attractions. The hotel staff were incredibly helpful and always greeted us with a smile. The room was clean and comfortable, with a secure safe for our valuables. The hotel offered a buffet breakfast, but we enjoyed exploring the local cafes nearby. a fantastic hotel experience with great service and an ideal location.

Would be happy to recommend this hotel.

The hotel's location is excellent, with most major tourist sites within a 10 to 15-minute walk. It is close to everything, including vibrant streets full of tapas bars. The rooms are clean and the staff is very nice, offering a warm and friendly service.

The hotel is located in a very busy area, which can be overwhelming for some people.

The hotel had everything we needed for a great New Year's stay - clean and well-equipped rooms, friendly and helpful staff, and a perfect location. We loved that the rooms were clean and had all the necessary amenities, like towels, hairdryers, and toiletries. The staff at the reception were always available and willing to assist us with any questions or requests we had. And the best part was the location - it was right in the heart of the city, close to all the main attractions, restaurants, and shops. It made it so easy for us to explore and enjoy our time in the city.

While the hotel was fantastic overall, there were a couple of minor drawbacks. The rooms could be a bit noisy at times, which was a little bothersome.

The hotel's location was perfect for exploring the city. It was within walking distance of major attractions and close to the Metro station. The staff was friendly and always greeted us with a smile. The room was clean and the hotel had a pleasant fragrance.

Nothing bad to say.

The central hotel is clean with friendly staff. Ensuite bathrooms are modern and well-designed. Fantastic location near restaurants, Plaza Major, and shopping. Subway station right outside. Rooms are clean and pleasant. Friendly and helpful front desk staff.

The location of this hotel is surely the best in the city center, right in the heart of the action. It is very convenient as it is near the metro and shopping area. Additionally, the staff is friendly, the rooms are clean and updated, and the breakfast exceeded my expectations with a great variety of fresh fruit.

All was okay and nothing stood out as needing improvement.

The Petit Palace by the bustling Calle del Arenal was the perfect oasis of relaxation after a day exploring Madrid with our little ones. The location, connecting the Royal Theatre in Plaza de la Ópera with Puerta del Sol, was incredibly convenient for our family adventures. We easily walked to popular attractions, making it an ideal starting point for countless routes and adventures through Madrid. The hotel itself was family-friendly, providing a comfortable and safe environment for our children to enjoy.

For dads, it would be great if the hotel had a dedicated play area for the kids.

We had a great new year stay in the heart of the city. the hotel offered complimentary breakfast and Wi-Fi, which was very convenient. Located near all the main attractions and restaurants, it was easy to explore the city. the room had a balcony that overlooked the street, which was a lovely way to enjoy the bustling atmosphere.

The Wi-Fi connection was a bit slow and unreliable at times, which was a minor inconvenience. the size of the room was a bit small, but we didn't spend much time in it.

Convenient to everywhere via the metro just steps away. Easy access to most major sites in the city center. Friendly and helpful staff. Clean rooms.

Everything great. No negatives to mention.

I was delighted to find a great vegan breakfast selection at the hotel, as it was hard to come by in other hotels in the area. The location near Puerta Del Sol was perfect for exploring, and the room was quiet and comfortable. I would recommend this hotel.

The hotel is conveniently located right in the center, making it easy to walk to all the main tourist attractions. It is also right next to a metro station, allowing for quick and easy transportation around the city. The rooms are clean and have a nice size bathroom, and the staff is friendly and welcoming.

There was a strong smell in the room upon arrival and the bathroom door didn't close properly.

Superb location, cozy room, fluent English speaking staff, birthday surprise, convenient transportation.

Liked everything.

This hotel is right in the center and next to the Sol metro station, making it super easy to get around and explore. It's within walking distance to all the main attractions, which is very convenient. The terrace overlooking the Puerta del Sol is lovely, and the breakfast has plenty of vegetarian options.

All was ok.