great stay at a lovely hotel. friendly staff, beautiful pool & terrace, and easy metro access. found tasty, cheap tapas nearby. convenient shuttle from the airport. comfortable room with great view. amazing breakfast!

Front counter staff could have been friendlier.

Great pool area, very modern. Comfy rooms with huge beds. Hotel in perfect condition. Helpful personnel. Impeccable room and accessible swimming pool. Functional Wi-Fi. Convenient location from the airport. Courtesy taxi pick-up from the airport

Felt more than at home, nothing to complain about.

Comfortable room, clean bathroom, great shower, nice terrace, good pool.

Was all great.

Clean and stylish, convenient location, fast Wi-Fi, good breakfast options, well-equipped gym, helpful staff.

had a wonderful stay at this Madrid hotel! Comfy bed, friendly staff, and spotlessly clean. Great location with plenty of restaurants nearby. The personal transfer car to the airport was a bonus. Highly recommend it!

Wifi occasionally spotty.

The hotel is conveniently located on a lively street with plenty of shops and restaurants. We enjoyed the outdoor pool and the sun terrace. Our room was spacious and comfortable, equipped with a flat-screen tv, a mini-bar, and air conditioning. The staff was incredibly helpful and friendly, providing us with room service, tours, and a shuttle service to the airport. We highly recommend this venue for anyone visiting this area.

Definitely recommend staying here if you're looking for a great value, comfortable stay with excellent amenities.

The location was perfect for us, just a few minutes' walk from the metro station, making it easy to explore the city. The hotel also provided a free shuttle to and from the airport, which was a huge convenience. The staff were incredibly friendly and helpful, going above and beyond to ensure our stay was comfortable. The room itself was clean and comfortable, with a very comfy bed. We also enjoyed the delicious breakfast and the pool was a refreshing oasis on hot days.

We would highly recommend this hotel to our family and friends.

Helpful staff who quickly resolved any issues. Despite some limitations with the breakfast, the room was well-stocked with essentials including a kettle. Convenient airport shuttle and easy access to the metro. I'd recommend Sercotel for a short stay.

We stayed in a fantastic hotel in a residential area close to the metro. The hotel runs a free shuttle bus from the airport and it takes just a few minutes to reach the metro station. The staff was very friendly and helpful. Our room was clean and comfortable, with wonderful facilities like soundproof windows and a cozy bed. Breakfast was great and we enjoyed the pool and bar area.

We had some issues with the shuttle bus service as it only passed at pre-established times.

The breakfast provided a good variety of cold meats and fruit. the shuttle service offered was convenient and the hotel had a great location near public transportation. the room was clean and had modern amenities.

The shower had poor pressure and a weak spray. Some menu options were out of stock during dinner service.

Extremely clean hotel with friendly and sociable staff. Convenient location for the airport and Convention Centre. Wheelchair accessible with suitable room allocation. Immaculate terrace, leisure area, and pool. Helpful and informative front-desk staff.

Felt very comfortable, no complaints whatsoever.

The room and bathroom were excellent. Well-stocked with travel kits. Lovely pool and terrace areas. Free bag storage and document printing. Free airport shuttle.

Felt at home, no complaints whatsoever.

Convenient stopover with free airport transfer, friendly staff, and great breakfast. Comfy beds, and beautiful pool area to relax in the morning. Good value for money.

Clean and stylish, convenient location, fast Wi-Fi, good breakfast options, well-equipped gym.

sercotel exceeded my expectations once again during my overnight stay in madrid. the modern room was clean and comfortable, with thoughtful touches like apples and chocolates. the staff efficiently arranged my airport transfer and the breakfast was delicious. highly recommended!

confusing entrance for car arrival