Excellent central location with plenty of nearby restaurants and bars. The staff is always kind and helpful. The buffet breakfast offers a good variety of choices and is served in pleasant conditions. The accommodation is comfortable with a fully equipped bathroom.

Felt safe and secure, nothing too much trouble.

Excellent location in city centre, close to shops, restaurants, and tram. Clean and well-equipped room. Friendly and helpful staff. Good selection for breakfast. Great view from higher floors.

The room was surprisingly spacious and well-appointed, exceeding my expectations. The price was exceptional, especially considering the free toiletries and toothbrush provided. The location was ideal, with easy access to the city center, harbor, park, and market. The surrounding area had lively cafe bars and restaurants, yet the room itself was surprisingly quiet.

I have to mention that the soundproofing in the hotel could be improved, as noise from adjacent rooms and corridors was persistent. Some guests were not considerate of others, creating a disturbance at all hours.

Beautiful marble decor, comfortable room, good WiFi, nice location by park, congenial staff, good breakfast.

Can't think of anything.

Terrific value for a modern comfortable hotel in a wonderful location for exploring. Fifth-floor room with views over the park to the sea. Very walkable to all areas of interest, from the harbor up to the Rambla. Great dining options nearby.

The noise from other rooms was quite noticeable, making it difficult to have a peaceful night's sleep. The WiFi was extremely slow and unreliable, making it challenging to use for uploading photos or even basic browsing.

The hotel is situated in a very cute square with a great park, making it a perfect location for those who want to be in the city center and close to primary downtown Santa Cruz attractions. The rooms are clean and comfortable, with everything you need including air conditioning, TV, and a nice bathroom. The staff is friendly and helpful, and the check-in and check-out process is smooth. You can also leave your luggage at the reception until your departure time.

There were some noise issues in the hotel. The walls are paper-thin, allowing conversations from the next-door guests to be easily heard.

This hotel is perfectly located in the center of Santa Cruz de Tenerife, right opposite a beautiful park. It is also conveniently situated inside a shopping center, with a fantastic bar right next to the entrance. The rooms are clean and well-appointed, with a great view of the surroundings.

No complaints, everything was satisfactory.

This hotel is a fantastic value for money, with reasonable prices and attention to detail. Its location is excellent for those wanting a city break, as it is right in the city center of Santa Cruz de Tenerife. You can easily walk to all the main sights and there are buses and trams available if you want to explore further afield. The rooms are clean, spacious, and comfortable, with lovely views overlooking the park.

That the breakfast could improve in terms of variety.

Convenient location with easy access to taxis and public transport. Clean and comfortable rooms with a nice bed and fridge. Helpful staff who went above and beyond to assist with lost luggage. Excellent breakfast buffet and plenty of nearby restaurants.

Great location, quiet and central. Comfortable, well-equipped and clean rooms. Pleasant breakfast room, helpful staff. Excellent value for money. Recommended for anyone needing to stay in the capital.

Our romantic escape to this hotel was wonderful. The room was immaculate, with a beautiful view from the large window. The staff was very welcoming and helpful, making us feel right at home. We particularly enjoyed the delicious breakfast and the cozy atmosphere of the hotel lobby. Plus, the location was perfect, just a short walk from the city's main attractions and restaurants.

We wished there were more options for dinner within the hotel, or at least a 24-hour room service. we found that the walls were thin, as we could easily hear noise from neighboring rooms.