Big rooms, lovely swimming pool view, great common areas, bath and shower in the room, kitchen.

Not one thing.

During my stay at Eurostars, I was pleasantly surprised by the spacious and comfortable room. The outdoor pool was also a great addition to my experience. The staff went above and beyond to accommodate my request for a bottle of wine, ensuring that it was corked. They made me feel valued as a guest, and overall I would recommend this hotel.

The location of the hotel was perfect, right in the centre of the city. We were able to easily walk to all the main tourist sites and attractions. there was a grocery store just a few minutes away, making it convenient for us to buy snacks and drinks for the kids. We also enjoyed being close to the airport, as it made our travel much easier. Lastly, the hotel was down near the local shopping centre which had a variety of restaurants, giving us plenty of dining options.

We had an amazing time at this hotel. the exclusive amenities provided were luxurious and fulfilling. the spa and wellness center were a highlight of our stay, with an indoor swimming pool, sauna, and Turkish bath. the outdoor swimming pool and sun loungers provided a perfect spot to relax. the buffet breakfast was delicious and the restaurant had great food. the staff service was impeccable.

The only minor issue we had was with the TV in our room, which was positioned in an awkward place and difficult to watch comfortably. this hotel exceeded our expectations and provided an unforgettable experience.

Spacious, clean rooms. Helpful English-speaking staff. Delicious and well-presented breakfast. Convenient basement parking. Well-maintained fitness and spa facilities.

Friendly staff, helpful and welcoming. High-quality breakfast buffet with fresh bakery, fruits, meats, cheeses, fish, eggs. Convenient parking garage, although tight to navigate. Clean and well-maintained fitness and spa facilities with a wide range of machines. Short walking distance to the metro, making it easy to reach the city center in 20-25 minutes. Spacious rooms with efficient AC. Great views of the swimming pool. Well-equipped kitchen and both bath and shower in the room.

Felt really good, no complaints.

Excellent service from the staff, they were kind and attentive. The on-prem restaurant offered a delicious menu, with a great mix of tapas and desserts.- The hotel offered a large outdoor swimming pool, perfect for relaxation after a busy day.- The pool area was beautifully maintained with comfortable daybeds and a peaceful ambiance.

The rooms lacked a feminine touch and could benefit from more decorative elements. The spa services and treatment menu need improvement for a more luxurious experience.

The hotel is conveniently located near La Vaguada shopping centre, making it easy to access a variety of shops and restaurants. The peaceful neighborhood ensures a quiet and relaxing stay. The metro station is within walking distance, providing easy transportation to all of Madrid's attractions.

Some guests mentioned limited dining options within the hotel, which may require venturing out to find local eateries.

The hotel had complimentary breakfast and Wi-Fi, which was a great bonus. the location was convenient and easy to find, close to public transportation and popular sites. the room was clean and spacious, which was a plus for a family.

The hotel lacked amenities and the staff was unhelpful. We had an issue with our room and requested assistance, but no one was available to help.