The room was very nice and clean, providing a comfortable stay. The staff at the hotel were very friendly and helpful throughout my trip. the free shuttle service to and from the airport was a great convenience, saving me the hassle of finding alternative transportation.

There were a few issues that affected my stay. the shuttle service from the airport had a long wait time which was inconvenient, especially after a tiring journey.

Clean rooms, comfortable beds, nice staff, delicious breakfast, convenient shuttle service.

We had a great experience staying at this hotel. The location was good for our needs, being in the business district. Although it may not be suitable for sightseeing in the city, it was perfect for our purposes. The service provided by the staff was exceptional. They were very helpful and friendly, always going the extra mile to assist us. The room itself was spacious and comfortable, with a large flat-screen TV and a big, comfortable bed. The bathroom was also well-appointed, with a tub and a shower. Additionally, the hotel had great amenities such as a restaurant and a bar, where we enjoyed a delicious buffet breakfast. we highly recommend this place to anyone looking for a luxurious and comfortable stay.

There were no negative aspects to our stay at this hotel. Every aspect of our experience was positive, from the helpful staff to the comfortable room and the great amenities.

Clean, comfortable beds, friendly staff, convenient airport shuttle, nice bathroom with marble.

For us, it was ideal.

This hotel is conveniently located near the airport, making it perfect for travelers with early flights. The free shuttle service is a great bonus, ensuring a hassle-free journey. Additionally, it provides easy access to downtown Madrid, either by a short taxi ride or a quick bus journey. The rooms are comfortable and clean, and the staff is friendly and helpful. The hotel offers excellent amenities, including power sockets in the room and a delicious breakfast.

The wifi connection can be unreliable, which may hinder guests who require a stable internet connection for work or video calls.

The room was spacious with a large flat-screen TV, comfortable beds, and a modern bathroom with a tub and shower. The hotel is located in a quiet part of the city. Friendly and helpful staff. Excellent restaurant with delicious food. Convenient location for Techno Piscine Fair.

Felt at ease, no complaints.

We had a fantastic stay at this place! The location was perfect for our needs, situated in a bustling business district surrounded by offices. It was great to have easy access to the city centre by bus, making our sightseeing adventures a breeze. The service here was top-notch, with attentive staff always on hand to assist us with any requests. The room amenities were excellent, with everything we needed to ensure a comfortable and enjoyable stay. We especially loved the spacious bathroom and the cozy sitting area. The hotel also offered a range of dining options, including a restaurant and a bar/lounge area where we enjoyed a delicious buffet breakfast. The staff here could have been a bit friendlier, but overall we had a wonderful experience.

We would definitely recommend this hotel to our friends.

The two complementary facts offered during my stay were excellent. The hotel's location was convenient for my needs, and the people were lovely and helpful. The shuttle service to and from the airport was frequent and efficient.

I couldn't enjoy breakfast as it started too late. the view from the room was not as expected and was quite noisy.

We were pleasantly surprised by the location of the hotel, as it was close to the Chinese Consulate where we had an appointment. The staff at Silken Puerta Madrid were incredibly helpful and efficient in assisting us throughout our stay. The courtesy bus service provided easy access to both the airport and the city centre. The comfortable beds ensured a good night's sleep after a long day of exploring. I would definitely recommend this hotel for its prime location and excellent service.

I recently had a wonderful stay at a hotel near the airport with a handy free shuttle service. The room was spacious and clean with a big, comfy bed. The bathroom had a relaxing shower and everything was gleaming and new. The service from the desk staff was incredibly helpful and the buffet breakfast was incredible, easily the best I've ever had at a hotel. The location was convenient for getting around Madrid, with easy access to public transportation and a short bus ride to downtown.

That the hotel didn't have an electric kettle in the room, which was a bit disappointing.