The hotel staff was great and the TUI staff were wonderful as well.

The apartments were built on a steep hill, which could be inconvenient for those with accessibility requirements.

During our Xmas stay, we were pleasantly surprised by the great entertainment and exercise classes offered by the hotel. It was a fun and energetic atmosphere, perfect for the festive season. the pools were always clean and well-maintained, providing a refreshing escape from the warm weather. We also loved the convenient location of the hotel, with easy access to nearby beaches and amenities.

We did have a few issues during our stay. the cleanliness of the rooms was not up to standard, and the beds were uncomfortable, resulting in some discomfort.

Our stay at Grupotel in Playa Del Aguila was fantastic. We stayed for a week and found the location to be perfect – situated in a quiet area yet easily accessible to the shopping centre, airport, and busier resorts via public bus. The apartments were spacious, clean, and had the added bonus of air conditioning. The staff were extremely helpful and friendly, and we had no problems getting sun beds in the mornings. The daily cleaning service, except on Sundays and Tuesdays, was also a great bonus. We enjoyed the stunning sea view from our sunny flat on the hill and appreciated the fully equipped kitchen. The beds were extremely comfortable, and we slept very well. The hotel also had family friendly facilities and programs available, which was a nice touch. Supermarkets and an Italian restaurant were conveniently located nearby.

Would be happy to recommend this hotel.

The apartment was clean with daily cleaning service, nice sea view, good quality furniture, and a fully equipped kitchen. The beds were comfortable, and there were family-friendly facilities nearby such as a supermarket and Italian restaurant. The balcony was spacious.

Can honestly say there wasn't anything not to like.