The location of the hotel was excellent, making it easy to access the city center. The room was clean and modern, providing a comfortable stay. I particularly enjoyed the cafeteria on the roof, which had a great selection and reasonable prices. The staff were always helpful and accommodating. I would recommend this budget hotel for its value for money and convenient location.

had a great stay at universal in granada, exceeded my expectations, convenient location, helpful staff, loved the view from the top floor cafe

no water boiler in the room

had a fantastic family holiday in Granada, and Universal exceeded expectations. The rooftop cafe with views of Alhambra was a bonus, and the hotel's central location made it easy to explore the city. Comfortable bed and attentive staff made our stay enjoyable.

Thin walls, could hear everything.

I had a fantastic stay at this hotel! The location was perfect, right in the center of town, within easy walking distance of shops, restaurants, and attractions. The cleanliness of the hotel was impeccable, and the facilities were well-maintained. The staff were extremely friendly and helpful, providing me with useful information about the city and even printing out my tickets for a visit to a popular palace. Additionally, the hotel offered convenient parking options, which was a great advantage considering the limited parking possibilities in this city.

All was good.

Good value, easy to find, accommodating staff, great location, comfortable bed.

Didn’t dislike anything about the property.

The location of the hotel was perfect, as it was very close to the city centre. We enjoyed being able to explore the city easily. The bed was extremely comfortable, ensuring a good night's sleep. The hotel was well run, which made our stay hassle-free. Additionally, the staff at the hotel bar on the 6th floor provided great service and made us feel welcome.

I had a great overall experience at this hotel. The staff were friendly and the service was excellent. The location was perfect, with the city commercial center and the place to pick up tickets for the Alhambra nearby. It was also great that parking was available at good rates for Granada.

All aspects of my stay at this hotel were satisfactory.

We had a great stay at Universal in the center of town. The location was convenient, with a 20-minute walk to Alhambra. The staff at reception were friendly and even provided a baby crib. We also appreciated the underground parking just across the street. The rooftop bar was a nice option for takeaway into our room, especially when traveling with a baby. The rooms were quiet considering the central location, and the hotel offered good value for money.

Nothing I didn't like to be fair. 😊

For the price we paid, the value we got at this hotel was great. The room was clean and comfortable, with a small fridge that came in handy. The location was excellent, with many shops and restaurants nearby, and the staff were friendly and helpful, allowing us to store our luggage after checkout.

The hotel breakfast menu could have been better.

The location was superb, being close to the city center and all the main attractions. We could easily walk to the cathedral and all the sights we wanted to visit. The hotel facilities were excellent, especially the rooftop café where we enjoyed a delicious and plentiful breakfast every morning. The staff were incredibly friendly and helpful, making our stay even more enjoyable.

No disadvantages whatsoever.

Conveniently located in the city center with shops and cafeterias nearby. Comfortable bed and spacious bathroom. Close to Paseo de los Tristes and Palacio de Congresos. Good access to airport bus and public transportation. Secure underground parking available.

The hotel had a great location, close to the city center and all the sights I wanted to visit. It was also conveniently located near shops, making it easy to find everything I needed. Additionally, the staff was friendly and helpful, ensuring a pleasant stay.

The rooms were a bit disappointing in terms of cleanliness.

Great central location, close to the cathedral and bus station. Helpful and friendly staff. Comfortable bed and spacious bathroom. Good WiFi and shower. Convenient for sightseeing and transportation.

Felt welcomed, no complaints at all.

Great value for the central location, with clean and comfortable rooms, strong water pressure and good air conditioning. The hotel is on a shopping street with nice views of the Sierra Nevada. Breakfast is available, though not included in the price.

No issues found.

Warm welcome, convenient location near Alhambra and city centre, clean and comfortable room, friendly staff, actual double beds.

Nothing that I didn't like.