Good location, with easy access to nearby villages and public transportation. Comfortable and clean room.- Friendly and accommodating staff.

Rude treatment from one specific staff member. Limited food options and lack of breakfast.

We loved the modern and fairly new rooms at this hotel. The staff was very helpful and we enjoyed having food and drinks at the bar, which allowed us to have a late dinner when other places were closed. We also had a nice chat with one of the staff members who gave us great advice on places to visit the next day.

We felt more than at home and had no complaints during our stay.

I had a wonderful stay at Villa De in Ermua. The designated parking spot in front of the hotel was incredibly convenient, especially on rainy days. The receptionist at the front desk was exceptionally warm and welcoming, making me feel right at home. Despite not making use of all the facilities, I found the hotel to be a great overnight stop during my road trip. The girls' bedroom was light and airy, providing a comfortable space for relaxation. The location was also convenient for day trips to Bilbao and the beach, as the train was easily accessible. The hotel's Irish bar had amazing food, adding a delightful surprise to my holiday. I highly recommend Villa De for a pleasant and enjoyable stay in Ermua!

Great bar next to reception, open 24/7, delicious food and fair prices. Friendly staff, fluent in English. Safe parking under the hotel, perfect for those with lots of holiday stuff. Clean room and well-equipped bathroom. Quiet location, ensures a good night's sleep.

Felt so welcome, nothing to complain about.

The location was perfect for us, just a few minutes' walk from the main train station and with easy access to nearby villages. The room was comfortable and very clean, ensuring a good night's sleep. The staff were extremely kind and accommodating, making us feel welcome throughout our stay. The bar in the lobby also served delicious breakfast and pintxos. Although there were a few minor drawbacks, such as the narrow and steep entrance to the garage and the limited availability of soap in the bathroom, overall I highly recommend this hotel.

We had a great stay at Villa De! The designated parking spot in front of the hotel made check-in and checkout very convenient, especially on rainy days. The receptionist at the front desk was incredibly warm and friendly, providing a lovely welcome and accommodating our needs. Although we didn't use many of the facilities, the bar next to the reception offered good food at fair prices for breakfast, and the staff was available 24/7 for drinks. The room and bathroom were both very clean and well-equipped. The location was quiet, guaranteeing a good night's sleep.

Nothing, all excellent! 😊