The Database Room at Hotel Cassendra was a pleasant and comfortable stay for women traveling alone. The shared balcony provided a nice space to relax and enjoy the surroundings.

Felt warmly welcomed with no complaints.

The staff was warm and welcoming, and the location was convenient, close to key attractions. The rooms were clean and almost brand new. The watermelon drinks they served were amazing, one of the best I've ever had!

The beds were uncomfortable and the room had a musty smell. The aircon was noisy and the views did not match the photos.

The hotel offered a warm welcome with hot sweet tea upon arrival. The staff was friendly and check-in was smooth. The rooms were comfortable and spacious, with big beds and most rooms had a balcony. The hotel was clean and peaceful, providing a pleasant stay. The front desk staff also provided good recommendations for taxi services.

felt extremely welcome, no complains at all

Convenient for layover with friendly check-in, comfortable room. Issue with early morning departure and finding exit. Lovely view, clean rooms, nice bathrooms. WiFi temporarily out, but manager offered mobile hotspot and free breakfast. Spacious, clean, and well-equipped room away from busy center. Delicious breakfast options. Helpful staff with assistance and luggage.

I had a very pleasant stay at a hotel in Kandy recently. The room was clean, spacious, and well-maintained. The breakfast offered a variety of options and was delicious. The staff was friendly and helpful, providing me with useful information about the area. The hotel had a convenient location, close to the city center. I would highly recommend this hotel for a comfortable and enjoyable stay.

Nice welcoming staff, clean room with balcony, well-maintained, comfortable bed, helpful staff member Nuwan.

Nothing not to love.

I had a fantastic stay at this luxurious hotel! The location was great, with a quiet and peaceful atmosphere. The rooms were spacious and clean, and the view from the balcony was simply breathtaking. The staff and manager were incredibly helpful and went above and beyond to make my stay comfortable. I felt right at home here.

This place is perfect for families.

Breakfast was amazing with two options to choose from that were both delicious. Staff was very helpful and offered assistance with luggage. The hotel was located in a remote area providing a peaceful and beautiful view.

The bathroom did not meet expectations and had an unpleasant smell. The shower had poor water pressure and sprayed water all over the bathroom, making it difficult to use.

The hotel is conveniently located in a quieter part of the city, away from the hustle and bustle. The rooms are spacious and comfortable, with large beds and additional amenities such as a kettle and hairdryer. The staff is helpful and accommodating, offering assistance with luggage upon arrival. The breakfast options are delicious, including a choice between a Full English breakfast or traditional Sri Lankan dishes. Additionally, the hotel is just a short walk away from a viewpoint and only a 20-minute walk from the city center.

There were some issues with the cleanliness of the bathrooms, as there was a lingering smell of urine and the shower spray was not contained within the designated area.

our recent stay in kandy was amazing! cassendra exceeded our expectations with their exceptional service, from arranging tours to serving meals on the balcony. the staff went above and beyond to ensure our comfort, making it a truly memorable experience.

Balcony sitting area missing.