Great location, close to everything. Large buffet breakfast with helpful staff. Rooms are being renovated and nicely appointed. Impressive entrance. Friendly and helpful staff.

The hotel's location is unbeatable, right in the central square of the city. It offers easy access to everything Västerås has to offer. The rooms are spacious, comfortable, and spotlessly clean. The staff is friendly and efficient, providing top-notch service. The breakfast is delicious and offers a wide selection of fresh items. The hotel also provides free tea and coffee in the library, a perfect place to relax and unwind.

There are no tea and coffee facilities in the room.

I had a wonderful stay at this luxurious hotel. The location was perfect, right in the heart of the city. I especially loved the connected pub, where the staff were incredibly friendly and attentive. The service at this place was top-notch, with room service, dry cleaning, and laundry available. The room amenities were excellent, including ironing facilities, air conditioning, and tea and coffee facilities. The mini-bar and sitting area added an extra touch of comfort. The free toiletries and hairdryer in the bathroom were convenient. The electric kettle in the room was a nice touch, allowing me to enjoy a cup of tea whenever I wanted. The television with cable/satellite channels kept me entertained, and the parquet floor added a touch of elegance to the room. The dining restaurant offered a delicious in-room breakfast, and the bar/lounge area was a great spot to relax in the evenings. The friendly and efficient staff made my stay truly memorable. The leisure spa & wellness centre and sauna facilities were a nice bonus and added to the overall luxury experience. The free Wi-Fi and luggage storage were also appreciated. The 24-hour reception ensured I had assistance whenever I needed it. this hotel provided enhanced comfort and quality services, making it an ideal choice for a luxurious stay.

I highly recommend this hotel to friends and family.

Comfortable stay. After a long day of exploring the city, I was delighted to enter my clean and hygienic room on the 3rd floor. The hotel maintained a good temperature, but unfortunately, the room was a bit cold at night. Additionally, there was a continuous tip tip noise outside that disrupted my sleep. However, overall, it was a pleasant stay.

As a light sleeper, I was impressed by the peaceful ambiance of the hotel. The staff's professionalism and courtesy were top-notch. Plus, the location was perfect for exploring the city.

Felt like home, no complaints.

The room was spacious and clean, with a great view over the gardens and cathedral. The hotel's location on the main square made it easy for us to explore the city and try out the local restaurants. The buffet breakfast was excellent, with a wide selection of hot and cold dishes. The staff at the reception was friendly and helpful throughout our stay.

Nothing all good.

During my Christmas stay in this hotel, I enjoyed the clean and spacious rooms which were very comfortable to stay in. the hotel's location was ideal as it was easily accessible from public transportation and within walking distance of many attractions. The breakfast spread was also impressive with a wide variety of options to choose from.

Sadly, the noise level in the hotel was quite high, which made it difficult to sleep at times. I could hear fellow guests and noise from outside, which was a bit inconvenient.

Central location, clean and spacious rooms, AMAZING staff, eco-friendly, gym and sauna.