We had a wonderful stay at this hotel. The location was so convenient, being close to the main station and having easy access to the metro. It made it very convenient for us to explore the city and continue our trip. The staff here were exceptional, they really went above and beyond to accommodate all of our requests. They even allowed us to check in early in the morning, which we greatly appreciated. The room was clean and comfortable, with all the necessary amenities. We also enjoyed the beautiful garden area and the fitness center. The sauna and Turkish bath were a nice touch and helped us relax after a long day of exploring. we were very impressed with the service and facilities at this hotel.

We recommend this hotel to everyone, as we didn't encounter any negative aspects during our stay.

The receptionist was friendly and nice. The room had a beautiful view of the garden and was spacious. The washroom was tidy and bright. The Thailand restaurant on the ground floor was excellent. Location was convenient, only a 3-minute walk from the train station.

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Great location - 10 minutes walk from the train station and close to key attractions. Friendly and supportive staff. Best of all, the room had a beautiful garden view.

The facilities were outdated and in need of a refresh. The drains were slow and the phones, fridges, and TVs didn't always work.

Convenient location near the train station and a great choice of food options. Rooms were spacious and had comfortable beds. The conditioner worked well, with clear instructions on how to adjust it. The hotel served its purpose for my trip and I would recommend it to others.

The AC in the rooms didn't work properly, which made it uncomfortable to sleep. There were also some issues with the cleanliness and maintenance of the rooms.

I had an amazing stay at this hotel! The bed was incredibly comfortable, and the room was so spacious. It was perfect for me and my large luggage. The location was great, being conveniently situated between the main town and the beautiful lake. The staff were friendly and accommodating, making me feel welcome throughout my stay.

The breakfast option could have been better.

We stayed at Alpha-Palmiers By Fassbind for a short family trip. The staff was amazing, providing a free room upgrade and allowing us early check-in and late check-out. The room itself was large, clean, and the bed had the fluffiest doonas we've ever seen. The hotel's location is convenient, near the railway and metro station. Additionally, the hotel has a beautiful open-air garden courtyard with a peaceful atmosphere and delicious Thai food.

Would be happy to recommend this hotel.

Spacious room with sliding door for bathroom. Wardrobe in bathroom doubles as dressing room. Useful fridge, tea/coffee, and kettle provided. Reception staff friendly and helpful. Free transport card for Lausanne. Convenient location near rail station. Quiet garden room with big windows. Clean and decent-sized room. Many dining options nearby. Quiet and comfortable rooms. Helpful and kind staff. Excellent location, innovative architecture, beautiful modern design. Plenty of workspace in lobby. No pushy doormen. Borrowed electric outlet adapter.

This hotel is conveniently located close to the train station, making it perfect for exploring the city. The rooms are spotlessly clean and provide all the necessary amenities, including a closet and a tea kettle. The hotel is in the city center, offering easy access to various attractions and activities.

The noise from the busy main street can be quite disruptive, making it difficult to get a good night's sleep.

Great value for money with a gorgeous room and comfortable beds. The location near the train station and with a beautiful view of the lake and mountains was very convenient. The staff at the front desk were kind and responsive, and we appreciated the free metro tickets.

The breakfast offerings could be improved with more variety and options.

The value for money at Alpha-Palmiers was excellent, with spacious and lovely rooms. The hotel's location was convenient, close to the main train station and provided a local transport pass for easy exploration of the town. The staff was friendly and accommodating, making our check-in and check-out process smooth. They even allowed us to store our bags after check-out.

Regarding the breakfast option, it would have been better if there was a wider variety of food and larger cups/mugs to avoid multiple trips to the buffet area.

The hotel is conveniently located right down from the city centre, making it easy to explore the area. It is also very close to the train station, which is ideal for those traveling by train. The room was nice and clean, with a modern design that may be unconventional but adds a unique touch. The bathroom, although in the same space as the toilet and closet, was well-equipped. The service was friendly and efficient, with staff members promptly addressing any issues. The breakfast offered a good selection, ensuring a pleasant start to the day.

There were limited restaurant options nearby, which could be inconvenient for guests looking for more dining choices.

The free public transport vouchers were a nice touch and saved us a bit of money during our stay. , the location was very convenient with plenty of restaurants and shops within walking distance. Plus, the room was spacious and comfortable.

The hotel lacked decent amenities for the price we paid. The hairdryer was broken and the breakfast was way too expensive.

Fabulous location, nice reception, super clean and large room, good coffee, excellent location.

Nothing, all excellent.

Lovely, warm room with comfy beds. Fridge and brew facilities available. Spacious and well-laid out bathroom. Convenient location, a short walk from the station. Helpful reception staff. Good view of the lake from the windows. Practical room with modern decor. Short walk to main shops and lake attractions.

No issues.

Superb location with train station, movie theatre, shopping nearby. Free vouchers for public transport. Buzzing area with shops and restaurants. Lovely and helpful people. Great for shopping. Highly recommended for anyone visiting Switzerland.

Felt privileged, no complaints at all.