The views from the pool, terrace, and room were spectacular. The hotel staff, from the front desk to the valet crew and the service crew at breakfast, were friendly and helpful. The dining hall offered breathtaking views of the mountain and lake. The spa session was relaxing and highly recommended.

Nothing.

We had a great time during Easter! the room had a beautiful view of the lake, and the furnishings were cozy and comfortable. the breakfast had excellent gluten-free options and our morning coffee was always hot and delicious. We appreciated the shuttle service to the ski lift and the convenient ski shop where we could buy anything we needed.

The heating system was impossible to turn down, so we had to sleep with the window open and the noise from the street was extremely bothersome. We also had a problem with the coffee machine and had to call for maintenance.

The hotel is beautifully situated on the lake, offering breathtaking views from the balcony. The Romanoff restaurant serves exquisite food with fantastic service, creating a memorable dining experience. The hotel provides convenient transportation options to navigate the ski mountain and access the ski slopes or restaurants. The rooms are luxurious and comfortable, and the bathrooms are well-maintained. The staff is attentive and provides excellent service, going above and beyond to meet the guests' needs. The breakfast is complete, healthy, and of high quality. The hotel also offers a variety of facilities, including a spa/pool area with indoor and outdoor options.

Some guests have reported that the staff seems to be more attentive to famous or well-known individuals, which may lead to a less satisfactory experience for other guests.

I was truly impressed by the level of service and attention to detail during my stay at this luxurious hotel. The staff went above and beyond to ensure that every aspect of my visit was perfect. The grounds and interior of the hotel were impeccably maintained, creating a welcoming and comfortable atmosphere. The room I stayed in was spacious, beautifully decorated, and equipped with all the amenities I needed. The breathtaking views of the lake and mountains added an extra touch of magic to my experience. The dining options were outstanding, with a wide variety of delicious dishes to choose from. The spa facilities were top-notch, providing a relaxing and serene environment. The caring and friendly staff made me feel truly valued as a guest. I would highly recommend this hotel to anyone seeking a truly exceptional experience.

During my recent stay at a prestigious hotel in the beautiful town of St. Moritz, I had the pleasure of experiencing the best service imaginable. The concierge went above and beyond to ensure all my requests were met promptly and professionally. From delivering cash to me when I needed it urgently to providing exceptional door-to-door service, their attention to detail was impeccable. Additionally, the rooms offered stunning balcony views of the lake, combining old-world charm with modern comfort. The onsite restaurants surpassed all expectations, especially the complementary breakfast in the elegant dining room. The spa and pool areas were spacious and well-designed, offering a perfect way to unwind after a day on the slopes. With an onsite ski rental shop and transportation to the cable car, convenience was at my fingertips. I cannot wait to return to this hotel and highly recommend it to others.

Immaculate grounds and interior, spacious and beautifully decorated room, excellent service, spectacular view, highest quality meals, top-notch spa facilities.

Nothing negative to say.

Immaculate grounds and interiors with spacious, beautifully decorated rooms. Spectacular views of the lake and mountains from the pool area, terrace, and room. Excellent service and attentive staff. High-quality meals and fine wine options. Top-notch spa facilities in a quiet setting.

This hotel offers exclusive amenities that fulfill luxurious needs. The Spa & wellness centre stands out, with a variety of services such as massages and body wraps, as well as a sauna and steam room. The indoor swimming pool is breathtaking, and the sun terrace has stunning views. The bar and lounge area is cozy and perfect for relaxing. Service is exceptional, with friendly and helpful staff. The restaurant and food are fantastic, with a wide range of options including special diet menus and packed lunches.

The only minor issue is some noise from public areas that can sometimes be heard in the room. However, this does not take away from the overall exceptional experience at this hotel.

The hotel's pool area, terrace, and room had spectacular views. The service from the front desk, valet crew, and breakfast staff was excellent. The dining hall also had great views of the mountain and lake, and the spa session was relaxing.

Luxury, service, location, views, highest level of service and amenities, spacious rooms.

Nothing could have been better.

I recently had a romantic escape at a 5-star hotel in the stunning Swiss Alps. The hotel room was spacious and offered breathtaking views of the picturesque lake and snow-covered mountains. The staff was attentive and provided excellent service, going above and beyond to make our stay memorable. One of the highlights was the spa area, complete with a pool and saunas, where we could relax and rejuvenate after a day of exploring. The hotel also offered a delicious breakfast to start our day on a high note. We were impressed with the attention to detail and the luxurious amenities provided.

While our overall experience was fantastic, there were a few minor shortcomings. One of the downsides was that the hotel restaurant did not live up to the high standards set by the rest of the hotel.