Lovely hotel. Friendly staff. Beautifully decorated rooms. Comfortable bed and pillows. Stunning view of the Matterhorn. Delicious breakfast with variety. Cozy spa and saunas. Convenient location with pick up and drop off service.

I recently stayed at a hotel in Zermatt and had a great experience at Europe Hotel & Spa. My purpose was to relax and enjoy the beautiful surroundings for a few days. The staff was incredibly friendly and helpful, making me feel well taken care of. The room was spacious and clean, with a stunning view of the Matterhorn from the balcony. The breakfast buffet was exceptional, offering a wide variety of fresh and delicious options. The spa and massage services were also top-notch, providing a truly relaxing experience. I highly recommend this hotel for a peaceful and enjoyable stay.

Totally recommend this hotel.

This luxurious hotel was the perfect choice for my stay. Its location was ideal for walking to the center of town for restaurants, while being in a beautiful, quiet hotel off the main drag. The room itself was spacious and clean, with a lovely view of the mountains from the two balconies. The bed was extra comfortable, ensuring a great night's sleep. Additionally, the breakfast offered a delicious variety of options, making for a satisfying start to the day.

I recommend this hotel to all my friends.

We were pleasantly surprised when the hotel owner personally picked us up from the train station at 10 PM, making our late arrival stress-free. The breakfast buffet had a stunning view of the Matterhorn and the food was delicious. The beds were extremely comfortable and the hotel itself was modern and well-maintained. The staff were exceptional and went above and beyond to accommodate our needs.

Amazing staff, proactive and quick service, great food, cozy bar, spacious sauna and spa.

Nothing everything was great.

We loved the cleanliness of the rooms and the hotel facilities were great. The shuttle service to and from the train station was a nice perk. The location in a quiet area with beautiful mountain views was a definite plus. The breakfast was delicious and had a wide variety of options. The staff went above and beyond to make us feel welcome and were always friendly and helpful.

Can't fault the property in any way.

During our romantic escape, we absolutely loved the stunning views from our room's balcony. the view of the mountains, especially the Matterhorn, was breathtaking and added a touch of magic to our stay. Another highlight was the spa facilities. We indulged in the saunas and the jacuzzi pool, which were perfect for unwinding after a day of exploring.

The only downside was that the location of the hotel was a bit inconvenient. It took us about 10 minutes to walk to the cable car and around 15 minutes to reach the railway station.

I got great value for my money at the hotel, with a spacious and comfortable room that had an amazing view of the Matterhorn. The staff at Europe Hotel & Spa were incredibly friendly and made our stay even more enjoyable.

The morning meal could have been improved with a wider variety of options.

Friendly staff, room upgrade, functional spa area, excellent breakfast, beautiful hotel.

Liked everything.

The hotel's location is perfect, just a short stroll from all points of interest in this beautiful city. The room was spacious, clean, and had two balconies with stunning mountain views. The bed was extra comfortable, and the breakfast was excellent in terms of quality and variety. The hotel's facilities, including the wellness area, were well-maintained and clean. The staff was supportive and helpful, assisting us in finding a restaurant during the low season. I highly recommend this hotel.

Nothing bad to say.

I had an incredible stay at this hotel. The cleanliness was exceptional, with spotless rooms and a well-maintained property. The hotel facilities were great, including a cozy spa area and a charming dining space. The location was perfect for exploring the mountains around Matterhorn, as it was away from the busy main street and provided a quiet atmosphere. The hotel staff were incredibly friendly and accommodating, making me feel right at home. The breakfast was the best I've had in Switzerland, with a wide variety of delicious options to choose from.

Nothing not too like.

The staff was amazing, proactive, and quick. They helped with ski tickets and taxi arrangements, and even offered an earlier dinner slot. The waitresses and waiters were friendly and helpful. The food at the buffet was great, and the bar had a cozy atmosphere. The sauna and spa exceeded expectations, but more photos should be added to showcase the space. The massages were superb. As a light sleeper, I appreciated the peaceful surroundings.

No complaints, felt free to seek any assistance needed.

Friendly staff, attention to detail, beautiful balcony view, clean and comfortable rooms, delicious breakfast, convenient location.

Nothing that I didn't like.

Great hotel, friendly staff, delicious breakfast with fresh choices, spacious room with balcony and stunning view, seamless transfer service, car-free location.

Nothing bad to say.

We had a fantastic stay at this beautiful hotel. The location was excellent, within a short walk of everything we wanted to see. The rooms were spacious, functional, and had a lovely view of the Matterhorn. The staff, from reception to the restaurant, were incredibly friendly and courteous. The breakfast buffet was to die for, with an abundance of choices and fresh products. The spa and wellness center offered a range of relaxing treatments and the sun terrace was the perfect place to unwind. we highly recommend this hotel for its outstanding service, stunning views, and unbeatable location.