Very helpful and friendly staff, great location near shops and transport, clean and comfortable room, excellent breakfast.

None.

Location is fantastic: close to all sights, tram station in 3 min walk, lots of nearby restaurants/bars/cafés. Room was clean and beds were comfortable. Quick check-in; room was available early.

Felt snug, nothing to complain about.

The location of this hotel is fantastic, right in the heart of the old town. It's an easy walk from the train station and surrounded by great dining options. You can explore the old town on foot and easily access public transport for further adventures. The rooms are comfortable and well-equipped, with all the basic amenities you need. The staff are friendly and provide good service.

The noise from the street can be a bit of a nuisance if you're trying to sleep early.

This hotel is a great value for money in the heart of the historic district. The rooms are cozy and clean, with a comfortable bed for a good night's sleep. The staff is friendly and attentive, making you feel welcome from the moment you arrive. The breakfast, with its selection of local products, is a delicious way to start your day in this charming old area of the city.

All was well, nothing to complain about.

I had a fantastic stay at a hotel in this city. The cleanliness was impeccable, and the hotel facilities were top-notch. Additionally, the location within walking distance to almost everything in the center of this city was incredibly convenient. The hotel also provided a free metro pass, making transportation a breeze. Last but not least, the staff was friendly, helpful, and made my stay even more enjoyable.

Nothing, all great.

Friendly staff, great location, clean and comfortable room, excellent restaurant and food, good breakfast, helpful travel advice.

Nothing, all excellent.

Great location, close to tram lines and easy access to the city and the Aare river. Enjoyed the included breakfast, it was very good. The hotel's adjoining restaurant was also great.

Uncomfortable bed. Room on the fourth floor under the roof was not comfortable and had noisy distractions from the laundry facility.

The hotel is situated in the heart of the city, making it easy to explore Bern's wonderful Old Town. It is conveniently located near tram lines, providing easy access to other parts of the city. The rooms are clean and comfortable, with some even offering a balcony with a nice view. The breakfast served at the hotel is tasty and satisfying, with a good variety of options to choose from.

The sound isolation in some rooms is poor, which can result in noise disturbances from the hallway or street.

I had a wonderful stay at a charming hotel in the heart of the city. The location was perfect, allowing me to easily explore the old town and enjoy the picturesque walks along the river. The room was comfortable and clean, providing a cozy sanctuary after a day of sightseeing. The hotel restaurant was a highlight, with delicious food that exceeded my expectations. The staff were friendly and helpful, making me feel welcomed throughout my stay. I highly recommend this hotel for its great location, comfortable rooms, and excellent dining options.

The location of this hotel was perfect. Right in the center of the Old Town, it allowed me to easily explore on foot or hop on a tram or bus. The fact that it wasn't noisy from outside was a pleasant surprise. The rooms were clean and had a unique layout with the bathroom as a yellow 'pod' in the corner. Staff service was great and the basic amenities provided were satisfactory. Additionally, the breakfast offered was very nice, although I would have loved a cooked option.

The hotel could have improved on its lack of air conditioning, which made the room quite hot and uncomfortable.

This hotel is located in the heart of the charming old town, which is perfect for exploring and is close to public transportation. The staff were friendly and attentive, and the rooms were very nice, including a renovated bathroom and a small balcony. The breakfast was delicious and featured local products.

All was great, no complaints.

The location of this hotel is simply great, situated in the middle of the old town with loads of nearby opportunities for dining and drinking. The rooms were basic but comfortable, which was to be expected for such a central location. Additionally, the staff were very accessible and accommodating, making our stay pleasant and hassle-free. The breakfast provided was excellent, offering a good variety of options to start our day.

No extractor fans in the bathrooms to manage humidity.

The breakfast was great, with delicious croissants and a good variety of food. , the hotel’s location was really convenient for exploring the city, everything was walking distance. The staff was really helpful and friendly too.

The room was a bit small, which might be an issue for a longer stay. , the lack of air conditioning made it really hot during the night.

I had a fantastic stay in this hotel, located right in the heart of the city. The cleanliness of the room was outstanding and it provided a quiet and comfortable environment. The hotel facilities were great, including a small but adequate bathroom with a shower. Transportation was convenient, with the train station just a short 10-15 minute walk away. Additionally, there was a nearby parking garage a quick 5-minute walk from the hotel. The location of this hotel was perfect, being in the very center of this beautiful city.

No negatives from this place.

Great location in the heart of the old city center. Friendly and efficient front desk staff. Comfortable room with a unique yellow box in the bathroom. Fresh buffet with a wide selection of teas.