Skiing straight to the hotel was a great way to show off my skills. The fireplace gave such a cozy feeling, almost like I was in a movie. Private events in candlelight? Count me in!

Who needs room service or a concierge? Definitely not me.

The free breakfast was excellent and the staff was very friendly and attentive. The location of the hotel was great, just a short walk to the bus stop and the mountain.

The wifi was a bit spotty and the location was a little far from the train station, especially when carrying luggage.

had a wonderful stay in zermatt! hotel holiday exceeded expectations with modern rooms, friendly staff, and delicious breakfast. great location near sunnega funicular. highly recommend!

uncomfortable beds

The hotel facilities, location in the restaurant both in the daytime and by moonlight, breakfast, and staff were all excellent.

No issues.

The location was perfect, just a short 10-minute walk from the train station and close to the Sunnegga Express. The room was cozy and clean, with a balcony and a comfortable sofa area. The staff was friendly and provided excellent service, offering advice on local walks and viewing points. The breakfast was delightful, with a good variety of options. We were also impressed by the facilities, such as the mini-bar, electronic safe, and ample storage space in the room.

The value for money was great, with a cozy room and a lovely view from the balcony. The staff at Holiday were very friendly and attentive to our needs.

The breakfast selection could be improved with more variety.

The hotel offers excellent value for money, with affordable prices for well-sized and impeccably clean rooms. The attention to detail is remarkable, and the cozy modern decor creates a welcoming ambiance. The location on a hill, a bit far from the town centre, offers stunning views of the Matterhorn from some rooms, especially those with balconies. The staff goes above and beyond to ensure a pleasant stay, and the inclusive breakfast is a great bonus that could be improved with the addition of a hot option.

All was perfect, no improvements needed.

A weekend that felt like a week. I had an amazing stay at Hotel Holiday. The spacious room with a balcony and a view of the Matterhorn was breathtaking. The newly renovated hotel was clean and comfortable, with a great common area on the main floor. The staff welcomed my furry friend with open arms, making it a truly pet-friendly experience. The restaurant served delicious food, especially the Jugged Venison that I still crave. Although there were a few minor drawbacks like the pillows and the distance from town, overall I highly recommend this hotel for a memorable and enjoyable stay.

Breakfast pleasant, great location near station, restaurants, and shops, friendly staff. Room with Matterhorn view. Reception fruits enjoyable. Conveniently close to Sunegga lift, charming mountain wood interior, comfortable beds, peaceful and quiet. Definitely recommend for a cozy and warm Swiss hotel experience.

We had a great stay at this hotel! The location is perfect - it's close to several restaurants and just a short walk from the train station. The rooms are clean and comfortable, and the staff is friendly and helpful. The breakfast was delicious, with plenty of options to choose from. We also enjoyed the beautiful view from our balcony. it was a wonderful experience.

That the bathrooms were a bit small and tired.

holiday exceeded my expectations this time. the staff were friendly and helpful, and the breakfast was delicious with fresh fruit. the room was clean and the furniture was new. loved the mountain views from the balcony.

Service on sundays was lacking.

Excellent breakfast, friendly and helpful staff, convenient location for bus and Sunnega, impressive view of Matterhorn from bed & balcony, nice clean rooms with balcony, nice bathroom with glass ceiling.

The hotel staff was friendly and provided complimentary drinks on arrival. the hotel is in a great location, within walking distance of multiple restaurants and shopping centers. the room was spotless and had a great view of the town.

I had a terrible experience with their reservation system. After making an inquiry, they charged me over US$1,000 on the so-called "check-in" date without my permission.

I had a fantastic stay at this hotel. The staff were exceptionally helpful and made me feel right at home. The room I stayed in was spacious and comfortable, perfect for me and my two teenagers. The hotel facilities were top-notch, with a lovely first-floor restaurant and a balcony in my room. The location was also great, as it was just a 10-minute walk from the central train station and very close to the Matterhorn viewing point. The breakfast provided was delicious and varied, making it a great value for the money.

Nothing, all excellent.

the hotel exceeded my expectations. the spacious room with big closets and shelves was perfect for my family. the fast wi-fi and cute electric shuttle bus were convenient. the location was great, just a short walk from the center. the staff was pleasant and the breakfast was nice with good coffee.

Balcony view of matterhorn was obstructed.