Awesome staff, best location, 7 min walk from wooden bridge. No AC, open windows for cool air. Clean room but like a maze. Watch your steps. Helpful English-speaking staff. Great riverside view. Walking distance to train station and ferry terminal. Safe access. Stunning views and friendly people.

The location was unbeatable, right in front of the Chapel Bridge and close to the train station. The staff were friendly and helpful. The rooms were clean and comfortable. The pub atmosphere and food were excellent.

Nothing to be said.

Beyond expectations, free upgrade, spacious room, excellent river view, great bar.

Almost perfect.

I had a fantastic stay at this hotel. The location was perfect, just across the river and very close to the train station and Lucerne sights and nightlife. The staff were friendly and spoke English perfectly. The room was quite big compared to other hotels, and it had a great balcony with a beautiful view when the weather was nice. Additionally, the hotel facilities were clean and well-maintained.

Everything was spot on during my stay.

The location of the hotel was fantastic, with easy access to all the major attractions in the city. It was within walking distance of the famous Chapel Bridge and the beautiful river. Additionally, there were numerous restaurants and shops right outside the hotel, making it convenient for dining and shopping. The view from the room was amazing, with picturesque sights of the river and nearby landmarks.

The room itself was quite small and cramped, especially for a couple with multiple suitcases. The beds and pillows were uncomfortable, making it difficult to get a good night's sleep.

This hotel is perfect, ideally situated for everything you want to do in the city. The location above a bustling English pub adds a vibrant atmosphere to your stay. The rooms on the fourth floor come with a balcony and offer a beautiful view of the surroundings. The attention to detail and basic amenities provided make for a comfortable and enjoyable stay.

No improvements needed, everything was okay.

As foreign tourists, we loved the beautiful views of the city from the hotel. The location by the waterfront and close to the train station was fantastic. The room was spacious and had a portable fan, which was a lifesaver during the hot weather. The hotel also provided easy access at night through a private entrance.

Felt exceptional, no complaints.

As a family with young children, we had a wonderful stay at this hotel in the heart of old town. The location was ideal, with the medieval bridge just steps away, and plenty of restaurants and shops within walking distance. Our room had a lovely view of the river, and was clean, comfortable, and spacious enough for the four of us. The staff was friendly and helpful, and made us feel right at home. We also enjoyed the delicious breakfast served every morning.

The lack of air conditioning, but there was a fan provided in our room which helped keep us cool at night.

As young holiday goers, we loved the central location, easy walk to key sites and restaurants, and the train station. The room had a small balcony and an amazing view of the iconic Chapel Bridge. The pub had a fun, British vibe, and the staff were friendly and accommodating. The room was clean and comfortable, and we had no trouble with noise on the 3rd level. We would definitely stay here again and recommend it!

Felt privileged, nothing to complain about.

Great location right in front of a famous bridge and a short walk from the main station. the view from the room was lovely, overlooking the river. the pub attached to the hotel served excellent beer and meals.

The beds and pillows were uncomfortable, making it hard to get a good night's sleep. the room was small and lacked storage space for luggage.

I was amazed by the stunning view of the Chapel Bridge and the river from my tiny yet comfortable room at Hotel Pickwick And Pub "The Room With A View". The balcony provided a perfect spot to enjoy the scenery. The location was also convenient, just 3.5 minutes from the train station. The bed was comfortable and the room was clean. I appreciated the presence of a kettle, table, and chairs in the room. The backdoor on a quiet street was a nice touch for hotel guests.

This hotel has a prime location right on the river, providing stunning views of the iconic Chapel Bridge. It's steps away from the bridge and offers the perfect spot to admire its beauty. The rooms facing the river also offer great views of the bridge, allowing guests to fully appreciate the charm of Lucerne.

No major issues, all was satisfactory.

This place has everything I need for a wonderful vacation. I love the location here - it's right beside the lake next to the famous bridge, so I can take in the beautiful view anytime I want to. Also, the hotels here are along the waterfront where autos are not allowed so it feels very peaceful. I love the service here too - the housekeeping staff is always on top of things and I can rely on tours and ticket assistance. As for the room, I have everything I need - from heating and an electric kettle to a flat-screen TV. I adore the bar/lounge area where I can have a drink without having to leave. The staff is hospitable and so friendly, which makes me feel at home.

This hotel is an absolute must-stay for anyone looking to visit this charming city.

LOVED my stay at Pickwick And Pub "The Room With A View"! The staff, especially Carly, were amazing and checked on us throughout our trip. The upgraded room had a stunning view of the river and mountains. The location in Old Town was perfect, minutes away from the train station. The hotel and pub staff were friendly and the food was delicious. a wonderful experience with great prices. Highly recommend!

Totally recommend this hotel!

This hotel is ideally situated for everything, with the train station just a short walk away. The rooms are basic but clean and come with all the necessary amenities. Plus, the view of the river and the Chapel Bridge is breathtaking. The staff is helpful and friendly, providing excellent service. Breakfast is delicious and offers a variety of options.

All was ok.