Friendly staff, cozy building, deceivingly small, spa available. Lovely food, great value with half board. Beautiful decor in restaurant and bar. Fantastic location for hiking and transportation. Friendly atmosphere and helpful staff. Nice spa facilities, free entry to public pool. Large upgraded room with mountain view and balcony. Nice breakfast with lots of choices. Convenient pick-up from train station and bus pass provided. Great pool, family-friendly. Dog-friendly, though restrictions during breakfast. Recommend to others. Warm welcome and special treats.

Friendly staff, great communication, free pick-up service, lovely large room with balcony, luxurious touches like robes for the pool & spa.

Didn't dislike anything about the property.

This hotel is located in a prime spot, right next to a small wooded area with trees, providing a peaceful and scenic atmosphere. Its central location in Pontresina makes it convenient to access the ski bus to St Moritz for a day of skiing. Additionally, there are some amazing restaurants nearby, offering a variety of dining options. The rooms are comfortable and well-furnished, with a separate shower room and toilet for convenience. The staff is friendly and helpful, ensuring excellent service. The buffet breakfast offers a wide range of delicious options to start the day, and the hotel also has a pool and jacuzzi for relaxation.

The bar drinks at the hotel were on the expensive side.

We had a fantastic summer vacation at a charming hotel in the beautiful Engadina region. The location was perfect, with stunning mountain views and easy access to activities. The service was exceptional, from Ursina at the front desk to the attentive restaurant staff. Our room was spacious and comfortable, with a clean bathroom. The breakfast buffet offered a great variety of delicious food. We also enjoyed the free passes for chairlifts and cable cars.

The Wi-Fi connection in the hotel was a bit unreliable.

What an amazing Thanksgiving weekend! From the moment we arrived, we were greeted with a warm welcome and escorted to our beautifully furnished room with a breathtaking view. the location of the hotel was perfect; we were just a short walk away from the chairlift and the ski slopes. the staff went above and beyond to ensure our stay was comfortable and enjoyable. the spa facilities were exceptional, and the pool was the perfect place to unwind after a long day of skiing.

The only slight downside was that the drinks at the hotel bar were a bit pricey. However, we found a convenient spot just across the street that served delicious cocktails at a more reasonable rate.

I had a fantastic stay at this luxurious hotel! The location in the center of town was so convenient and made it easy to explore everything around. The service was top-notch, with friendly and helpful staff who went above and beyond to make my stay comfortable. The room was spacious and well-appointed, with all the amenities I needed for a relaxing stay. I especially loved the balcony, where I could sit and enjoy the beautiful views. The buffet breakfast was delicious, with a wide variety of options to choose from. The spa facilities were also a highlight, with a sauna and whirlpool that provided the perfect way to unwind after a day of hiking.

I highly recommend this place to all my family and friends.