This hotel, situated in Lugano centre and next to the lake, offers great value for money. We particularly enjoyed the comfortable lounge bar and the lovely breakfast spread that was available until 11:30. The staff were very friendly and attentive, and the basic amenities in our room met our needs. The hotel itself was stylish and the rooms were classically decorated and moderate in size. The balcony in our room provided amazing views of the lake, making our stay truly enjoyable.

Everything was ok and there was nothing that needed improvement.

Convenient location, stunning views, delicious breakfast, helpful staff, comfortable rooms. 🌟

We had a fantastic stay at a beautiful, historic hotel that was also a museum. The rooms were comfortable and the artwork and historic news articles on each floor were captivating. The location was perfect, close to all the attractions we wanted to visit. The breakfast was delicious and the staff were friendly and helpful. I highly recommend this hotel for a memorable and enjoyable stay.

Lovely lake view, impressive historic building, delicious breakfast, convenient location for exploring. 15-20 min walk from train station, but steep return. Bus option available. Amenities include pool, ping pong, and chess. AC and operational windows in rooms. Friendly staff, helpful with bus routes. Ticinio Ticket provided. Quiet rooms despite central location.

The hotel is perfectly located right in the center, behind what looked to be a pedestrian area leading to the cathedral in the old city. With its great views of the lake, it's a picturesque spot to relax and unwind. The staff were friendly and provided excellent service throughout our stay. The rooms, although a bit basic, were clean and the en suite facilities were good. We also appreciated the attention to detail, with gluten-free options available for breakfast and soy milk provided when requested.

All was satisfactory, no complaints whatsoever.

Impeccable staff, cleanliness, stunning lake view from the bar, excellent breakfast, elegant dining experience, pleasant ambience.

Didn't dislike anything about the property.

The holiday season was a great time to spend with family and friends! We had a good complimentary breakfast at the hotel and appreciated the free Wi-Fi. the location was perfect, as it was only a short walk to the lake and local attractions. We also enjoyed the beautiful view from the hotel room, especially during the stunning sunsets.

Although the hotel had some nice aspects, the room was quite small and outdated. We also found the lack of outlets inconvenient for our electronic devices.

Convenient parking underneath the hotel. Perfect room size for solo travelers. Great water pressure in the bathroom. Balcony with stunning views of the lake and mountains. Friendly staff at the front desk and during breakfast. Excellent breakfast spread with a variety of options. Ideal location near the main square and Chiesa Santa Maria Degli Angioli

Felt cozy and nothing was too much trouble

We had an amazing stay at a hotel in a very central location, by the lake and near the bus station. the hotel had a beautiful garden and a refreshing pool. Our room was spacious and quiet, with a charming old vibe. the breakfast was excellent, with a wide variety of hot and cold options, including plenty of tasty fruits. the staff at the front desk were incredibly friendly and even accommodated our early check-in request. We were also upgraded to a breathtaking lake view room. we couldn't have asked for a better experience at Au Lac Historic Lakeside Hotel.

Nothing to complain about at all. 😊

We stayed at a hotel located on the lakeside, right next to a stunning church and at the end of a bustling shopping street. The location couldn't have been more perfect, with the lake just a stone's throw away and the upscale shopping area of the old town just a short walk from our hotel. The room and bathroom were clean and well-maintained, with comfortable beds and a charming little balcony where we could relax and enjoy the view. The staff provided friendly and attentive service, making our stay even more enjoyable. The breakfast buffet offered a variety of options, ensuring a satisfying start to our day. The hotel also had a lovely terrace and pool area for guests to unwind and soak up the sun.