the staff at this hotel were incredibly attentive and thoughtful, going above and beyond to make us feel welcome. their service from check-in to room upkeep was top notch. the location was perfect, within walking distance of the train station and boat tours.

No clock in the bedroom.

We had a wonderful anniversary trip and Le Richemond upgraded us to an amazing suite on the 6th floor. The view was breathtaking and the suite was spacious with a large balcony. The staff provided top-notch service, making us feel like we were the only guests there. The breakfast was delicious and they even gave us free transportation passes. We hope to be back to this lovely hotel.

We had a fantastic stay and do recommend this hotel.

I recently stayed at a hotel in a fantastic location near the lake. The staff were incredibly friendly and helpful throughout my stay. The room was beautifully decorated and had a wonderful balcony with great views. The bed was comfortable and the amenities provided were excellent. The hotel also had a spa which was a great bonus. I had a wonderful experience and would highly recommend this hotel.

Very clean bathroom, attentive staff, ample towels, comfortable bed, great view.

Could not be improved in any way.

We were delighted with our recent stay at this elegant hotel located just moments away from the picturesque lake. The warm welcome we received from the concierge, receptionists, and doormen set the tone for our entire visit. Our deluxe room on the 6th floor was tastefully decorated, providing a cozy and inviting atmosphere. The bed, a king-sized creation with firm support, ensured restful nights. The room was well-appointed, offering ample storage and a pleasant surprise - a generously proportioned balcony accessible through the three door-windows.

Although we did encounter a slight delay during check-in, the attentive and friendly front desk staff made up for it. The views from the room were average, but that was to be expected unless staying in one of the premium suites.

The staff provided exceptional service, catering to all our needs and making us feel like VIPs. The rooms were spacious and well-appointed, with beautiful views. The breakfast was delicious and transportation passes were a convenient bonus. We look forward to returning in the summer.

I have to admit, the room at this hotel was quite comfortable and cozy. It was a nice size and had a spacious bathroom, which was a pleasant surprise. The location of the hotel is also a major plus. It is situated in a convenient spot, near all the main attractions and with easy access to transportation options. Another thing I liked was the free travel pass that was offered upon check-in. It came in handy for exploring the city.

There were a few things that I didn't particularly like about my stay. First of all, there was no complimentary tea or coffee in the room.

Excellent staff, service, and location. Beautiful suite and cleanliness. Gymnasium and Sisley spa. Outstanding lunch and dinner. Attentive and thoughtful staff. Convenient for tours and transport.

Absolutely nothing to say about dislikes.

I had a fantastic stay at this hotel. The staff provided the best service I have ever experienced. They were attentive and catered to my every need, making me feel like I was the only guest there. The cleanliness of the hotel was impeccable, especially the bathroom. The availability of products and the abundance of towels were impressive. The location of the hotel was very convenient, as it was close to the train station and just a short walk away from the city center and the beautiful lake. The hotel facilities were top-notch, and the restaurant served delicious food. my experience was superb and I highly recommend this hotel.

Can't think of anything.

Excellent doorman, friendly reception, and impressive room detail. Stunning views, attentive staff, and delicious breakfast. Exceptional service from gym, spa, and housekeeping. Outstanding lunch room service and superb dinner options. a top-notch experience deserving of its reputation as a luxury palace hotel.

This hotel offers an exceptional experience with its exclusive amenities. The spa and wellness centre are excellent with a top-class treatment. The outdoor dining area has a lovely view of the city and food served is heavenly. The room was luxurious and spacious with exquisite furnishings, and the private facilities are par excellent. The location is fantastic.

The service was a bit slow, and the staff seemed a little short-handed. However, it did not impact our stay significantly, and the staff were still friendly and polite.

This hotel is perfectly located near everything, making it convenient for sightseeing and exploring the city. It is just a short walk to the lake, offering a beautiful view. The rooms are spacious and well-decorated, with comfortable beds and plenty of storage. The bathroom is large and clean, with high-quality toiletries provided. The staff members are friendly, welcoming, and always ready to assist. The breakfast is delicious, with a wide variety of options to choose from. The hotel also has great facilities, including a bar and a restaurant.

The dining experience at the restaurant was not up to par, as mentioned in one of the reviews.

The hotel's cleanliness and facilities were top-notch. The room had impeccable attention to detail, and the view was jaw-dropping. The friendly staff made me feel welcome right from the start, and the check-in service was first class. The breakfast was delicious, and the hotel's location was convenient, being close to the train station and within walking distance of various attractions.

Nothing bad to say.

The hotel's cleanliness was impressive, with spotless rooms and bathrooms. The facilities, including the gymnasium and spa, were excellent. The hotel's location near the city center allowed for easy access to sightseeing. The breakfast provided was delicious, with a variety of options to choose from. The staff were friendly and provided top-notch service.

All good.

The hotel's location was perfect for our Christmas getaway, just a short walk from the train station and with stunning views of the lake and surrounding mountains. The room was spacious and well-appointed, with comfortable bedding and luxurious toiletries. The festive decorations and ambiance throughout the hotel really added to the holiday spirit.

The lack of a pool or hot tub was a disappointment, and the sauna and steam room alone didn't provide enough relaxation options. the breakfast prices were quite high, especially considering the limited selection of items.