The amenities in the room were fantastic, including a powerful shower, a socket adapter, and blackout curtains. The beds were also very comfortable. the staff were excellent and provided a free travel card for trams/buses, which was very convenient.

The price of the food at the hotel was quite high, but this is typical for Switzerland as a whole, so it can't really be blamed on the hotel. there were some issues with the reception service, as the staff seemed unorganized and unhelpful.

As a business traveler, I stayed at Pullman for a few nights and was impressed by the lovely big room with all necessary facilities. The staff were friendly and efficient, and the hotel was clean and well-organized. The location was great, with supermarkets, coffee shops, and restaurants nearby. I appreciated the secure parking and free tram pass. I had a relaxing stay and will definitely return.

Would definitely recommend this hotel.

Great Stay At 4 Star Hotel

The front desk staff, especially Claude and Lucy, were extremely helpful and made our check-in process smooth. They even provided us with valuable advice on where to find SIM cards. Nuno, the problem solver, went above and beyond to assist us with our phone converter and even helped us locate our boat docking. The breakfast was hearty and delicious, definitely worth the extra cost. The room was comfortable and quiet, ensuring a pleasant stay. The hotel's location near the Rhine River and tram stop made it convenient for exploring the city. I highly recommend this hotel for a great stay in Basel.

During our stay at Pullman, we were pleasantly surprised by the attention to detail in our room. From the spacious storage areas for toiletries to the convenient coffee machine, it was clear that the room design had been well thought out. The cleanliness and tranquility of the room made for a comfortable stay. Additionally, the location of the hotel was excellent, with easy access to public transportation and close proximity to Basel Messe. The breakfast offered a great variety of fresh products and a wide selection of tea. The complimentary Basel cards provided added value to our visit, offering free public transport and museum discounts. I highly recommend this hotel for a pleasant and enjoyable stay.

Clean rooms, friendly staff, spacious upgrade, comfortable beds, secure access.

I felt like a fancy aristocrat with the beautiful architecture, delicious meals, and spacious room. Plus, being a member of Accor gave me extra perks!

Who needs good customer service anyway? They clearly don't bother greeting or assisting guests properly.

Welcoming staff, young and professional, always with a smile. Great teamwork and quick response to queries. Convenient location near Coop and tram stops. Private underground parking a huge plus. Clean and spacious room. Attentive staff with helpful suggestions for sightseeing. Comfortable and well-equipped room. Enjoyed the nice touch of a bottle and flowers for our anniversary.

Can't recommend this hotel highly enough.

Mind-blowing service, super friendly and accommodating staff, jaw-dropping modern design, excellent wifi and TV channels, spacious and clean rooms.

I had a great stay at a well designed and well equipped hotel. The rooms were quiet and the air conditioner worked perfectly. The staff were polite and helpful, and the hotel was conveniently located near the congress center. The hotel also had a beautiful garden and a clean fitness area. Additionally, there was a tram station right beside the hotel, making it easy to get around the city.

The hotel is conveniently located right across from the police station, making it a safe and secure choice for families with kids. The tram stop immediately outside the hotel provides easy access to local transport routes, allowing for quick and convenient exploration of the city. Within walking distance, visitors can discover the vibrant city center and historic landmarks, immersing themselves in the rich cultural heritage of the area. Additionally, the hotel offers well-furnished rooms, comfortable mattresses, and spotlessly clean bathrooms, ensuring a relaxing and enjoyable stay for guests.

There were some issues with the breakfast service, particularly the coffee, which was not up to par with the overall quality of the hotel.

Luxurious room design, nice duvet and towels. Classic buffet breakfast. Very helpful staff. Great location for client offices and tram connections. Close to the Rhine for the 42nd Rheinschwimm.

The staff at the hotel were extremely helpful and accommodating. They went out of their way to assist me during my business trip. The breakfast selection was great with a wide variety of choices available. I also appreciated the fact that the hotel provided a free public transport pass, making it easy to explore the city. The hotel’s central location was a major advantage, allowing me to easily access key locations in the city.

One of the downsides of my stay was the lack of control over the room temperature. The air conditioning system seemed to only record the actual temperature and there was no way to adjust it.

The hotel had really good coffee in the morning and the beds were comfortable. The location was also great as it was close to the train station and tram lines, making it easy to get around the city. the hotel had a nice quiet atmosphere which was a bonus for my stay.

The room itself was way too warm and the air conditioning didn't work well. I found it difficult to sleep at night due to the heat which affected my overall experience.

We were pleasantly surprised by the spaciousness of our room and the comfortable beds. The complimentary Nespresso machine and luxurious toiletries added a touch of luxury to our stay. Additionally, the hotel's prime location next to the tram stop made exploring the city a breeze. we highly recommend this hotel for a satisfying stay.

We had a great stay at the hotel, with the Pullman staff being friendly and helpful. The room was clean and spacious, with a comfortable bed. The location of the hotel was convenient, with easy access to transportation and sightseeing in Basel. The complimentary tram passes were a nice touch, allowing us to explore the city easily. our experience at the Pullman was pleasant and we would definitely consider returning in the future.

Nothing to dislike. 😊